The
lack of widespread technological infrastructure has led to other innovations in
the banking sector, too. For example, South African bank Absa has won several
international awards for its CashSend service, which allows customers to
transfer cash from their own account to anyone in the country, even if they
don’t have a bank card or account. The sender uses Internet or mobile banking or
an Absa ATM to create a six-digit access code, which they provide to the
recipient. Once the transaction has been confirmed, the CashSend system will
send a unique 10-digit PIN to the recipient’s cellphone. They simply enter this
PIN into any Absa ATM to instantly receive the transferred cash.
A different approach to money transfer services is typified by the Tembo Card
offered by CRDB Bank in Tanzania, which is designed to take the place of both
cash and checks. It consists of a plastic card embedded with a microchip that
can be programmed to facilitate different functions. A Tembo Card can operate as
a credit or debit card or as an e-wallet, and users (who don’t need to have an
account with CRDB) can top it up at ATMs, in the bank’s branches or at
point-of-sale devices in shops. Using an electronic banking system in this way
makes payments faster, safer and cheaper, helping to eliminate fraud and
corruption.
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