Our Activities and the Skills we Recruit

Our activities range from the development of software applications through the design and production of secure personal devices such as smart cards, SIMs, e-passports and tokens to the deployment of managed services for our customers.

We buy microprocessors, develop operating systems and software, and produce and personalize objects. We continue to innovate with new forms and architectures, and provide complete solutions for secure, convenient services.

R&D

Ran
Project Leader
China


My first contact with Gemalto took place during the University Campus Fair where I was interviewed for recruitment. I joined the company right after graduating with a major in Computer Science as a Software and Validation Engineer in the R&D center in Beijing. During my first years in R&D, I had the opportunity to move to different technical environments. I was transferred to France for a couple of years to join the R&D Telecom Cards team.

Today I work as Project Leader for Card Operating Systems Development projects and I manage a Team of 7 Development Engineers. We develop new features in the Telecom Cards and communicate often with the Product Marketing Managers in France and Singapore in order to understand the customers’ needs and meet their requirements. We also work closely with other Gemalto R&D Centers and provide support to the other Services Centers around the world.

New specifications, new technologies, every day we meet new challenges. Development is always difficult but it becomes interesting when working with a group of smart people to find the best solution.

I have been working with Gemalto for almost 10 years and I have appreciated the training programs that I have attended in different fields; they have helped me to grow within the Company.

David
Cryptography Engineer
France

I completed my Master's Degree in Cryptography as an intern with Gemalto, and I have been working within the Crypto Engineering Team since then. Cryptography provides us with techniques used to guarantee confidentiality, authenticity, integrity and non repudiation of data in the digital world. Each Gemalto embedded device may send or receive sensitive data (bank account number, biometric data, etc. On a daily basis, this data must be protected, have its integrity verified and be authenticated. Therefore we have to master and implement state-of-the-art cryptography.

Inside the Security Labs, this team is an integral part of Gemalto’s product development. It delivers all cryptographic functions contained in various products for all segments (Telecom, Banking, Identity, etc.). My job as Cryptography Engineer is a mix between the academic part and the engineering part. On one hand it is being an active participant in the research field and I closely participate in publications and follow the main international conferences in the field. Thus I design, patent and develop the software best suited to our products. On the other hand, the day-to-day task is the development of cryptographic software for Gemalto products. This requires a strict quality-control process: development according to certain rules, development and maintenance of validation tools with a good test coverage, proper archiving, precise documentation and so on. This high level of security and quality allows Gemalto's critical products to be certified by laboratories appointed by governments.

Gemalto gives me the opportunity to share and enrich my expertise in cryptography on an international level. Furthermore, working with my colleagues from all over the world is anything but routine!

Milan
R&D Project Manager
France

I graduated from an Electronics & Digital Communication Engineering program upon the completion of my final year internship with the R&D department in France. After 3 years working as an Embedded Software Engineer, I was promoted to the role of Project Leader.

In a quickly evolving market, the R&D department develops applications according to a given specification/request for proposal provided by the Product Management teams. The main challenges are on time delivery, cost control and, as the leader in Digital Security, ensuring that our products are state-of-the art in terms of standards, security and performance. Today, I manage a team of 7 Development Engineers and I am in charge of coordinating the development, from the design through the validation and right up to the industrialization.

We implement very complex features on very small devices. The challenge resides in combining top level security features with end-user friendliness.

I had the opportunity to fully appreciate what it means to work for a global company when I met all the new Gemalto recruits during an induction program organized in Beijing 3 years after I joined the company.

Nathalie
R&D Engineer
France

I studied computer sciences in my hometown of Marseilles and joined Gemalto in Gemenos in 1997 where I am one of just a handful of female R&D engineers and work in the Readers & Tokens team.

It sounds a bit funny to say that I’ve stayed in the same job so long, but in my department there is very little turnover. It's such fascinating and varied work that nobody wants to leave. Recently, I have been working on a password generator for a banking application. It’s a brilliant piece of technology for securing online payments. You hold it up to a special page on your computer screen which generates a light pattern to generate a password.

I love the variety – each time it’s a different product, a different usage, or a different budget to tackle. Sometimes it’s a real challenge and we don’t even know where to start, but we get there in the end and we also get to see the results which is hugely satisfying!

Fong-Huat
Project Leader
Singapore

After my graduation in Singapore I sent my application to Gemalto without success. But finally I was very lucky because the following year Gemalto Singapore contacted me and invited me to join the company in the South of France (La Ciotat) as a Software Engineer in the Telecom R&D Team! To work for Gemalto with international experience was exactly what I was looking for !

Today I am based in Singapore as a Project leader and I manage a team of 8 software engineers. Our core activity is the design, development, validation, delivery and maintenance of our products. I manage a great diversity of projects with a lot of different applications such as Personal Data Management, Device Detection and Roaming Solution. In management, the human part is essential: to motivate people and bring them to the next level is very exciting.

For some projects we sometimes have to interact with people from 3 different continents. Working together we have to generate new and innovative ideas and deliver a common solution to the clients. This is the best way to build strong links with a great diversity of people and make new friends.

Udanie
R&D Software Engineer
Singapore

I discovered Gemalto during a Career Fair in my University and I immediately had the feeling that it would be a good place to start because of both the technical environment and the people who worked there.

Subsequently, I joined the R&D Tools Team in Singapore as a software engineer. The team is working on a large range of software products, written in different programming languages that can be used with SIM cards. We provide desktop applications for smart cards. We develop applications that allow our telecom operator customers to gain access to SIM cards. We browse the contents of the card and then the customers simulate how the mobile will communicate with the card before starting the customization.

I am really proud of working with the world leader in the field of digital security. Knowing that the company offers the opportunities to switch between multiple projects, to transfer between countries and even to move to other types of positions, is really exciting.

Kapil
Software Technologist

USA

I began working for what is now Gemalto in 2000 as an intern in India. I was hired fulltime and moved to France as a research engineer. I worked on the evolving standards and new technologies for smart cards, which then brought me to Austin, Texas where I worked on the .NET smart cards.

I have spent much time focusing on improving the usability of smart cards. One such technology that I have helped create is called SConnect, the 2007 Sesames winner for best software, which gives the user the ability to use smart cards with Web applications from any PC or Web browser without having to download any applications or software. This makes using smart cards seamless and very user friendly.

I am part of the Technology and Innovation team and our mission is to devise new technologies and strategies across business units and then prove their viability. Once proven, these products, solutions and technologies then move into the business unit.

I have a computer science degree and am working on my masters in engineering management from the University of Texas. I love the challenge of my job—making sure that we provide security that is also user friendly. I believe it is a very good cause. Devising and inventing technology is a great service to the end user! I also enjoy evangelizing smart cards. For example, I have spoken at some of the top conferences including an invited talk at Google for their Google Tech talk program where I take my audience on the journey of smart card invention and evolution.

Our 1300 expert engineers lead the development and implementation of new industry standards such as the .NET Card, Multimedia SIM, USB SWP and NFC Mobile Services. This world-class team of engineers includes internationally renowned experts in security and cryptography who lead the way in the design and implementation of new anti-fraud solutions certified to the highest standards. The R&D teams work in 9 centers located in key zones around the world close to customers. Both Consulting and Development teams have a unique combination of technology and market expertise to help our clients develop great new services.

Our portfolio of over 5,000 patents and patent applications is a powerful springboard for anticipating and fulfilling our customers’ needs. Maintaining our lead depends on continuously improving the expertise of our R&D engineers. In 2008 we inaugurated a global program called the Gemalto Technical Ladder to offer attractive career paths to our engineers, acknowledging their contribution to Gemalto’s success.

 

Production, Personalization

With 17 production sites and 31 personalization centers around the world, our production system is uniquely placed to deliver the highest quality products efficiently, rapidly and flexibly to our customers.

Nicholas
Quality Engineer
Brazil

In the year I graduated from Industrial Mechanical Engineering (year 2000) a teacher of mine forwarded me an email saying that a French multinational was hiring people to work abroad. At that time I was working in the automotive industry, building heavy trucks and buses for the Latin American market and the idea of getting some international experience brought me to the interviews with Gemalto. That led me to 4 years experience in England as a Quality Engineer and then I returned to Brazil to manage the Quality area in the Curitiba factory. After working in Health, Safety and Environment, Physical and Logical Security, World Class Manufacturing Coordination and even some Planning and Logistics, I am now responsible for Quality, New Product Introduction and Project Management for two sites in Brazil (Curitiba Factory and São Paulo Personalization Center).

The most fulfilling part of my current position is working with my highly competent team in order to constantly adapt our production and services, providing factory capability to the ever-changing market demand. While Gemalto’s success is based on always being on the cutting edge of technology and innovation, our local challenge as a manufacturing site is to change at the right pace following our customer needs, making sure that quality and efficiency improvement is constant. As a Quality Manager I ensure that all our workers are trained and skilled to perform their roles with our customers’ needs in mind, being aware that these needs are different from customer to customer and changing year after year. That means managing people and processes to be able to standardize customized service provision. As a New Products Introduction Manager I make sure we are able to provide the market what it needs, managing change, introducing new requirements, new materials and new processes with a reliability level that sustains Gemalto’s position as a leader. As a Project Manager I ensure that the organization is able to go through rapid changes without loosing control and ensuring quality at first trial, at least in the eyes of our customers and stake holders.

Coming from a huge automaker, I see working in Gemalto as a very dynamic job, in a very large and world class industry but locally small enough so you are not seen as just another employee. Here we have the feeling that everyone is important and that whoever does a good job will be rapidly recognized throughout the global organization.

Amélie
Purchaser
France

After graduating with an Engineering Master’s degree in Telecom and a specialized Master’s in Purchasing in 2004, I joined Gemalto as an intern. I chose Gemalto because I could have the opportunity to use both my technical and commercial experience. I started my career in the Manufacturing Purchasing Department and I moved recently to the Indirect Purchasing area.

As a Purchaser, my main objective is to find the right product with the right quality at the right price. The purchasing department is involved in a great diversity of projects for all Gemalto’s business activities worldwide, and being involved at the beginning of each project gives us an overview of the company’s business and strategy. We support our internal clients in defining and qualifying their needs in order to help them find the right supplier and reach their objectives in terms of service quality, deadlines and cost saving. The biggest challenge of this job is negotiation as each deal has a direct impact on the company’s margin. The incredible diversity of internal interfaces (R&D, Production, Quality, Marketing, Finance, etc.) as well as the diversity of suppliers from the start-up company to the multi-national groups require a strong sense of adaptability and is also extremely enriching.

Gemalto has given me the opportunity to work in different areas (plastics, device sub-contracting, IT…) and to gain great expertise in my domain. Our position as leader in the market pushes us to keep moving and innovating, and this is extremely motivating.

François
Personalization Software Engineer
Canada

After I graduated with a degree in Computer Science Engineering in France, I joined Gemalto in Austin (Texas) as a Software Engineer under the VIE program (a French program for placement abroad). I spent the first 3 months in training and working on small projects before being placed in charge of real banking projects.

The personalization process consists of developing software that processes data coming from the banks and extracts the information pertaining to each customer. The process also involves creating the programs that will be loaded into the smartcards (that are essentially really small computers). The personalization of a card is a two-step process: the first step is the pre-personalization, where generic applications get loaded into the card, as well as cryptographic keys; the second step is the personalization where each card becomes unique by the loading of customer related data (account number, credit limit, name, PIN code, etc.). That’s the development side of it.
Now I work in Canada at a Gemalto plant, where I get the chance to see how the applications I used to make and deliver are actually being used. My job consists of installing and maintaining the software, as well as working with the Corporate team that develops our corporate personalization solutions. I test and deploy the personalization frameworks, as well as the cryptographic systems, troubleshoot the personalization machines, support production, etc

I really feel like Gemalto gives you the opportunity to take responsibilities quickly. With offices in more than 40 countries, there are lots of opportunities to travel and relocate, and the support of HR makes the transitions nice and easy.

Chao
Personalization Engineer
France

I graduated from Computer Engineering at anyang Technological University and I started my career with Gemalto Singapore in 2007 as Software Development Engineer with 2 months of training in France! The recruitment process was very impressive: the interview took place by video conference with the Personalization Manager based in France.

During my first job as Software Engineer, I worked closely with different production sites, enrolled in complete software development cycle. I learned how to work efficiently, think critically, creatively, and be proactive. I was transferred to France in 2009 where I am now working on the development of a web portal which presents the production data to the internal and external customers like Gemalto Consultants and Banking Customers. The customers can trace the orders and cards status in production globally (hundreds of millions cards data), generate reports, pull the specific cards. This web application is based on J2EE concepts, and involves many of the latest technologies and concepts..

Now in France, I have the chance to experience a new life, meet new friends, learn a new language and face new challenges. I am still young, full of energy and I have great confidence in my future within Gemalto because Gemalto cares about people, values people, and helps them develop their skills for future assignments.

Oscar
Operations Optimization Manager
Spain

I studied Electronics Engineering at university and my career with Gemalto began in 1995 as a Personalization Engineer in Barcelona. I was part of the engineering team that brought the first smart card technology from France to produce cards in Barcelona. At that time in Spain, working for a company planning to develop such technology sounded almost like science fiction! Throughout my career, I have had different positions such as Personalization Center Manager in Spain and in the UK, Logistics Manager and Plant Manager in Egypt before moving to my current position in the Corporate Manufacturing team.

I am currently Operations Optimization Manager for the Telecom Manufacturing team and I manage projects to optimize and apply the Telecom Manufacturing strategy within all our European, African and Middle-Eastern plants. For example I implement and deploy all of Gemalto's technical tools (IT, Manufacturing, Equipment, etc.) to our new acquisitions/plants in order to provide Gemalto's services and solutions to our customers locally. My responsibility is to facilitate the integration. I also manage the transfer of production from one site to another, applying the Corporate Strategy.

Working with Gemalto gives you the possibility to change functions within the same company, and the multi-cultural environment is very enriching.

Stephane
Industrial Strategy and Engineering Manager
Mexico

After 4 years in different positions in production in Gemalto's Pont-Audemer plant (France), I joined the Brazilian Team in support of the Curitiba plant, helping to develop its Engineering Department. In 2006 I was given the chance to take over the Industrial Strategy and World Class Enterprise project within the Latin American Manufacturing organization.

Today I manage a small team from Mexico City that coordinates all topics related to manufacturing strategy, world class enterprise and engineering for Latin America. I am in close contact with the different Business Units and with our customers, ensuring we have the appropriate macro manufacturing set-up to address the different market needs, keeping our profitability target in mind. It gives me a full view of the business while keeping close contact with the shop floor reality: "Head in the stars, feet on the ground.";

Gemalto is positioned on a market which is very dynamic and which is clearly future-oriented. "Long term" here means 3 years as a maximum and 1 year as an average. Everything moves very very quickly. It's a day-to-day challenge to react quickly and keep pace. Gemalto is at the crossroads of 4 different strong trends in our society today : the migration towards a more digital life, the need for security, the desire to differentiate ourselves and increasingly nomadic behavior. It's quite exciting to be part of the design of new solutions for everybody's life. But only if we know how to go quickly!

To make a long story short, I am always amazed when I look back to my 9 years spent in Gemalto: I have had 7 different jobs in 3 different countries working for 5 different Managers of 4 different nationalities and both genders. You have to know how to adapt quickly!

Billy
Personalization Services Team Leader
USA

I graduated from the University of Texas with a degree in Computer Science. I began my Gemalto career 8 ½ years ago as a technical consultant across all business units. After a couple of years, I moved into personalization. I spent time within Telecom and specialized in banking cards in Latin America. I also helped launch our Burlington center.

I am most proud of an application I wrote that is now used by Telecom operators in Peru. Over 50,000 people are using the software that I created! This means that over 100 million people use software that I developed in their cell phones or wallets.

I am now the personalization services manager for North and South America. I am also working on my lean sigma greenbelt certification. In order to earn it, you have to implement a project that saves the company $25,000 in one year and find a way to measure cost savings, solutions and a process to implement it over time.

Gemalto has the spirit of a start-up but with a global reach. We have smart and highly motivated people, we are using and creating the latest technology, I am able to travel all around the world and the software that I create is in the hands of many people!

Gemalto is a trusted partner for the individual personalization of millions of secure personal devices daily, certified to the best security level. Our issuance and post-issuance services oversee each step in the delivery all the way to the end-user, as well as replacing and upgrading them once in the field. By the end of 2008 we had personalized and delivered over 10 billion secure, personal devices worldwide.

A universal “World Class Manufacturing” program is progressively adapting our 17 production sites and 31 personalization centers around the world to meet our customers’ fast-changing needs. All our facilities are being put through a step-change to ensure they match or exceed “Best in Class” standards. At the same time, our Innovation and Manufacturing Technology team is developing state of the art manufacturing technologies to meet the evolving needs of the digital security market.

 

Sales and Marketing

Cristiane
Marketing Manager
Brazil

I started working in Telecommunications in 2002 when I was just finishing my marketing degree at the university in São Paulo. I joined Gemalto in 2009 because I was looking for a new challenge and wanted to learn new technologies. I was also attracted by the “global spirit” of the company: multicultural environment, innovation and team work.

Today I am working for the Field Marketing team and I am involved in several different projects such as Mobile Marketing, Instant Messaging Solutions, Social Networks, etc. My main mission is giving support to the sales people. To achieve this goal, we organize several workshops and training sessions to spread new business models, solutions, best practices, trends and other topics.
Besides that, we have the challenge to improve our solutions and create new ones!
My day-to-day work is very dynamic. I have to deal with a great diversity of actors in the field such as operators, advertising agencies, content providers, etc. This market is very dynamic: every day you have something new and you need to keep learning continuously. I am based in Brazil, but as my position gives support to all Latin America, it is very valuable to be able to know other markets and above all, people with different cultures.

Besides that, I can count on the support of all co-workers at the office and most of them become real friends! This diversity in Gemalto is something really incredible and makes me proud of the company that I work for. The truth is that working for Gemalto makes me feel like a real citizen of the world!

Patricia
Key Account Manager
Mexico

I graduated with a Bachelor’s Degree in Business Administration and the reason why I chose to apply to Gemalto is that it would give me the opportunity to move to different positions quite quickly. Although I did not have an engineering background I still found my place in this high tech company, basically working in positions that have always represented a challenge. I think I owe my success to my strong motivation and to my attitude: as long as you are able to learn and share knowledge, you can grow within Gemalto.

I joined the Group in a Customer Service Position within the Telecom Business Unit in Mexico and started with a training session in the US. In 2005 I moved to the Secure Transaction Business as a Key Account Manager.

My main daily objective is to work hand in hand with the customers, understanding their needs and meeting their requirements. Listening and communicating, both with the customers and Gemalto teams, are key in this job.

The most challenging part is to be able to represent my customer within my company and my company within my customer; to transform customer’s needs into solutions; to be able to manage multiple projects from concept to completion; to deal with internal teams as we look for the best balance and benefits for Gemalto and for my customer. Actually, I strongly believe that in personal and professional life we always must act as customer oriented people, being empathetic, positive and always looking for a solution.

This is how we successfully launched the first solutions in the Mexican market with some of the major Financial Institutions: understanding our customer challenges and business objectives we developed other services such as an SMS Pull/Push channel for Marketing campaigns, a Web Portal for tracking cards status and delivery information, etc. Our approach is to generate value added services that can represent specific benefits such as: card activation ratio increase, card usage, better ARPU, etc.

Being a consultant instead of a "common sales person", being seen as a Partner (not a simple Provider), have helped me satisfy my customers.

I really appreciate that Gemalto gives us the opportunity to have the right balance between professional and personal life; it gives us stability. I also appreciate the recognition and the continued growth; that is a strong motivator and makes me feel more committed to Gemalto.

Terhi
Product Marketing Managerrr
Finland

I studied international business and economics at the Helsinki School of Economics and joined Gemalto’s Vantaa site in December 2007 as Product Marketing Manager for ID cards and driver licenses.

With my job no two days are the same. Aside from day-to-day tasks like supporting the sales teams, supplying prices and helping with tenders, I have many long term responsibilities like developing marketing materials and sales presentations, working on product launches and product development and providing feedback to R&D on what new products we’re going to be needing in the future.
When I was younger, I really loved languages and mathematics so a career in business seemed to be the logical way to go. And I’m still very interested in languages – I speak English, Finnish, German and Swedish, and I’m currently learning French which is great.

My job is also very international. I am lucky enough to be able to travel to conferences and to visit customers, and I get to deal with people around the world on a daily basis as well as working in a very international environment in the office – it suits me fine!

Akira
Sales Account Manager
Japan

I studied commerce at University but since the beginning of my career I have been very much interested in new technologies. I keep learning a lot through my professional experience as sales engineer and field application engineer, and through professional training. Now being an account sales representative, I feel I really need to understand the detailed technical aspects of our products in order to promote them, and my technical experience helps me a lot.

My main objective is to grow our business and promote our solutions to our customers. My day to day job consists in meeting our customers, understanding their needs as well as their problems, finding new projects, moving them forward, and getting new businesses. I also work closely with the Technical Consultants' Team with whom I act as a support to our customers regarding all technical aspects. In this quickly evolving market, the only way not to be left behind is to be proactive and bring the best solutions to our customers.

It is crucial for me to be informed about the market and to keep learning every day. Furthermore, working in a friendly atmosphere with very high level engineers is extremely rewarding.

Tomasz
Technical Consultant
Poland

There are several reasons why I joined Gemalto: first of all my technical background in Computer Science & Telecom and a previous professional experience in the Public Sector in Poland are essential for my present position as Technical Consultant for Government Programs. Furthermore Gemalto is at the forefront of digital security technology, and its international scope opens new horizons for me.

As Technical Consultant for Government Programs, I act as the single point of contact for our customers, world wide. Everyday I talk to our customers and answer their questions related to technical questions. My main objective is to meet the customers’ requirements by finding the best technical solutions. I also act as a support to our Sales Teams, the manufacturing sites – to ensure the product is in line with commercial commitments – and to the marketing and product management occasionally concerning the market needs for new product development. This position requires excellent technical and communications skills. It gives you a lot of autonomy but also responsibility.

What I appreciate most is the wide range of products and the diversity of projects we have to manage. I also take advantage of the training programs that constantly develop my technical as well as my managerial abilities.

Gihane
Area Sales Manager
United Arab Emirates

I joined the company as HR assistant after graduating in French Literature and completing my post graduate studies in Translation. Then I was moved to the Sales Activity as Sales Assistant. One of the main drivers that made me join this company was the fact that it was known to recognize individual talent. And indeed, I got promoted to Sales Manager in 2001. Since then, I have had the fortune to cover the Sales activity in the Middle East and Pakistan for various Segments: Payphones, GSM and currently Banking loyalty and Transport.

As a sales rep for Banking Loyalty and transport for the Middle East and Pakistan, I have the opportunity to accompany customers and countries which are either launching their first EMV cards (chip and pin banking cards) or launching new products and services. This job gives me the opportunity to see the start of new projects, including the first contactless transport project in the Middle East. My job brings daily challenges, an ever-increasing network and constant learning on new products and services. It is fulfilling to be part of an organization that has over 5000 patents, a product for every market as well as a devoted R&D that focuses on innovation. My scope is also wide in terms of internal contacts as I work closely with our offices and factories located in Europe, South America and Asia.

Gemalto is very keen on the development of its human resources through training and career development plans. It is also very focused on managing people by providing them with the adequate support and tools that enable them to comprehend and stay in tune with the digital security market.

Gordon
Account Manager
USA

After graduating from the University of Colorado in Boulder with an electrical engineering degree, I moved to Dallas, Texas and saw an ad for a technical consultant position for a French company. Little did I know that I would still be working at Gemalto for 12 years and counting!

I have been working within the Telecom business unit throughout my career at Gemalto. I started as a technical consultant, then become the manager for the technical consultant group and eventually moved into the UpTeq™ product line in a variety of different roles including business development and sales. Most recently, I was the program director for one of our Telecom Customer and I am now the account manager.

As account manager, I am responsible for all aspects within the account—business, technology, our relationship with the customer, pricing, contracts, meetings…the list goes on and on. This is an exciting time for me as I will be helping our client roll-out the next generation of technology (Long Term Evolution, LTE) for mobile phones. We are shaping the future of Gemalto and the industry as new over-the-air and UICC technology is deployed.

I really enjoy working at Gemalto, especially with my co-workers and the customer challenges that I face. Gemalto offers great opportunities to do new things as long as you act, execute and progress constantly. My motto is to always act with a sense of urgency.

Gemalto’s clients are businesses. With 75 sales and marketing offices and employees from 90 nationalities, we are close to our customers with whom we share best practices through a unique mix of technological and market expertise, and we speak their language wherever they are. Ensuring a high level of customer satisfaction is central to our strategy, and key to developing a sustainable business model. Understanding our customers’ needs and helping them leverage market opportunities is critical to the success of our business.

 

Global Services

Marcelo
Technical Project Leader
Brazil

I started working with mobile platforms integration in 2004, the last year of my degree in Electronic and Computer Engineering, in a small but global company. Three years later, a friend who worked in Gemalto inspired me to apply for an open position here exactly in line with my expertise. After passing the interviews I joined Gemalto as an integration engineer and, one year later, I became Technical Project Leader.

Gemalto develops software (known as platforms) for mobile operators, which work in a client-server mode with the SIM cards and mobiles on the field. Some platforms solve operator’s business needs and some generates extra revenue with services used by the subscribers. For us, the platforms also add values to our SIM cards. The proper installation and configuration of these platforms requires big projects due to the number of complex elements involved, on both IT and telecom areas. As a Technical Project Leader, I’m responsible for the dimensioning of the infrastructure to support our platforms inside the operator, designing the solution at an integration level and technically coordinating the integrators throughout the project. The function also requires good communication skills, since I interact a lot with both external actors (customers and IT suppliers) as well as internal (project and sales teams, R&D and others).

What I like the most in Gemalto is the space that everybody has to contribute, presenting new ideas, bringing solutions to problems, etc. Another fantastic point is the cultural diversity of the company and the fact that daily work with people from different countries, sometimes on the other side of the globe, is a very normal thing. This enriches our experience a lot, and is also very cool!

Jorge
Technical Project Leader
Mexico

I studied Computer Science Engineering in Cuernavaca, Mexico and I joined Gemalto in 2008 as an intern. My background consisted in designing large scale applications with java and open source technologies. I was recruited as a senior developer in January 2009.

My current position is Technical Project Leader for mobile banking projects with a team of 10 engineers. My main objective is to guide the development of software projects related to the standardization process. In the same vein, I provide the sales coordinators solid knowledge enabling them to perform quotations, estimations, and I also provide them with new ideas they could offer to our customers. I focus on the interaction with other teams to share, build and strengthen our common knowledge. As Technical Project Leader I act as mentor to software engineers for development, quality assurance, engineering tests and tools. I also regularly meet our clients to better understand their needs and to better meet their specifications. I also spend time reading, researching and testing new technologies to enable our software architects to be able to solve any problem at any time, and I think it's one of my qualities.

Mobile Banking is a new trend in Latin America, and my role as Product Specialist is to support the Gemalto Services Team as they compile requests such as new features, bug reports, recommendations and feedback to give to the R & D Engineers.

I love technology and continually learning new things is amazing. The ability to share and exchange knowledge with colleagues from other countries and other cultures makes me stronger in terms of thought, communication and ability to find good solutions. In the same way, talking with customers in other countries pushed me to new heights and to be even more demanding.

I am proud to work for Gemalto, and knowing that the company offers the opportunities to switch between multiple projects, to transfer between countries and to move to other types of positions, is an exciting motivation.

Jarda
Software Developer
Czech Republic

I started with Gemalto as OTA Software Developer (Over-The-Air : method of distributing new software updates to cell phones already in use) after graduating in Software Engineering in Economics. I did not know much about Gemalto before attending the first interview and was then amazed by all the interesting products and projects in which the company is involved. I was also looking for a job in an international company and Gemalto really is a good choice with respect to this – although I am based in Praha, I work with people from the all over the world and not only directly in our office but remotely on the projects as well.

My job consists in customizing Gemalto products according to the needs of our customers – mobile operators from Europe and Middle East. It mainly means creating new software architecture to satisfy customer requirements and development using various technologies. Every project is different and challenging so there is always something new to learn and this is one of the biggest advantages of such a work. Our work is highly team oriented and also gives you the possibility to learn from others and focus on cooperation.

Andy
Development Team Manager
Singapore

I joined the company in 2001, just after my graduation from Informatics Engineering in Institut Teknologi Bandung - Indonesia. I started as Project Engineer in ePayment solutions based in France, then I moved to Gemalto Global Services to perform some developments on the card Operating Systems applet. In 2005, I was promoted to Project Manager, managing customization projects on the card side & then on the solution side. Since September 2009, I have been
transferred to Singapore as Development Team Manager for GGS Asia.

My present job as Development Team Manager is to manage the team to perform development, customization, around Gemalto’s products as per customers’ requirements. After managing projects and direct contacts with customers for almost 5 years, I am now working on the backstage managing people with different skills and backgrounds. It is a new challenge to perform coaching, people and time management, also to improve development process in the team. Together with other GGS centers around the world (Czech Republic, France, Argentina, & Mexico), we are promoting co-development and sharing development best practice to reduce delivery time and to improve delivery qualities.

When I started with Gemalto in France, I immediately met different cultures and nationalities from all over the world : I had lunch in the office with French, Japanese, Chinese, Thailand, Indian, Russian, Hungarian… colleagues who soon became friends. Working for a big multinational company with different business units makes it easier to change environment and/or market segments (finance, telecom, public sector, ...). And indeed I am moving to a new position or to a new country every 3 years.

Felicien
Project Manager
USA

I came from Gabon to study Computer Science Engineering in France. I joined Gemalto in 2001 as an intern before being recruited as Software Engineer in R&D mainly working on Java Technologies. I have been in this position for 3 years and then I became a Project leader for a team of 5 R&D engineers.

I am now based in Austin, Texas as a Project Manager for Gemalto Global Services, North America. I manage the integration, support and maintenance of Gemalto’s products at customers’ premises. I really enjoyed moving from R&D to GGS as I am now more customer oriented. Meeting with clients, operators in North America, helps me to understand their needs as well as their difficulties. My background in R&D is an added value in this relationship.

Gemalto Global Services is the services entity in our Telecom Business Unit, dedicated to delivering tailored solutions around Gemalto products to fit operators’ requirements and specifications, such as client-server smart card applications, mobile services and wireless solutions.

From presales activity to solution deployment, Gemalto Global Services brings together the right mix of technical and business expertise to ensure service continuity in a quality environment for its customers.

 

Support Functions

José
IT Project Manager
France

I am from Venezuela and I came to France at the age of 17 to do my University studies in Telecom Engineering. I joined Gemalto as an intern to complete my studies in the IT department.

Today I work as World Wide Connectivity Services Manager and I am responsible of our network infrastructures and network added value services such as video conferences for about 80 Gemalto sites in 40 different countries. My role as part of the corporate IT Team is to gather our Regions’ needs and to define our policies according to those needs. I am also responsible for the selection of our global Telco providers and the follow-up of the day to day operations. I manage a team of two project managers.

From the beginning, working with Gemalto has been very challenging because of the autonomy you are given, even as a trainee. And as the company keeps constantly evolving and growing in terms of locations, you really have to keep pace with the changes! 

Marie-Claude
Tax Analyst
France

I studied Applied Economics at Sorbonne University and graduated in the field of Management at ISG business school in France. I started my career as an intern working as the Research & Engineering Assistant Controller in the Finance Department.

Having spent 12 years within the Company, I had the opportunity to hold different positions such Assistant Controller, Head-Quarters Controller, Business Unit Reporting Analyst, Consolidation Analyst. Then I was promoted to Tax Analyst last September. As Tax Analyst, I am in charge of the financial aspects of the implementation, the follow-up and enforcement of the group transfer pricing rules. Since transfer prices are being more and more scrutinized by Tax Administrations world wide, it is crucial for an international company such as Gemalto to ensure compliance with approved transfer pricing policies and methodologies. This requires working with a great diversity of people such as Business Unit Controllers, Manufacturing Teams, Accounting teams and others.

Diversity and team spirit are the key values for me: Gemalto makes me feel that I am valuable and also that I bring value to the company, it is truly motivating to evolve in such an environment.

Marie
Finance Controller
France

Following a Master's degree in controlling and audit, I started working for Gemalto 3 years ago. Taking advantage of the French VIE program to work abroad, I was based in Amsterdam in the Internal Audit department. This one-year assignment gave me the opportunity to gain some experience in a worldwide company, to visit Gemalto's world wide locations and to develop my skills as an Internal Auditor. This VIE was followed by a permanent contract, as Internal Auditor based in Amsterdam.

A few months ago, I was offered the chance to move to a Finance Controller position, based in the South of France, in the Telecom activity. Since then I have been learning and developing new skills, more focused on financial and operational topics. I deal on a daily basis with 6 different operational teams, all of them expecting the same availability and quality of work. This new position brings a lot of diversity in terms of geographical areas to deal with and in terms of financial treatments. The main challenge of this job is to balance the need to impose financial constraints on the activity with that of remaining a business partner and a support to the operational teams and our sales force..

Working within Gemalto gives me the opportunity to meet new challenges and keep learning every day within a multi-cultural environment.

Vishal
Finance Controller
Singapore

I started at Gemalto Paris as an intern/assistant controller in the manufacturing finance team. After spending 4 formative years in the finance group at head office, I was offered the opportunity to move to Shanghai, China in the role of financial controller in the Manufacturing division. For two years I participated in several key Operations projects in Asia, the most important of which was setting up one of the world’s largest smart card production sites in the special economic zone of Pudong, Shanghai. Thereafter, I relocated to Singapore and am currently working as Financial Controller for the Telecom Business Unit in Asia

My day-to-day job involves implementing and ensuring compliance with our financial policies, providing business analytical support to the front line management and reporting the key financial and operational metrics of the division. In performing these activities, the principal challenge I face is to adapt to the very dynamic and competitive Asian marketplace and to be able to constantly provide valuable insights for decision making. Working in a multi cultural team and valuable mentoring from my seniors keeps me regularly motivated

Gemalto has provided me various fulfilling opportunities over the years. Both the trust they place in young managers and the supporting training environment has made me a confident business professional.

Stephanie
Production Support Project Leader
USA

I am originally from Pennsylvania and graduated from Penn State with a degree in Information, Sciences and Technology. I began my career at Gemalto two years ago working within the IT Department for the Helpdesk in North America.

I am now part of the IT Department supporting the advanced production center in Montgomeryville, Pennsylvania and Burlington, Canada. I am responsible for the day-to-day office and production network and server support within these locations.
While its tough being on call in the middle of the night to solve an IT challenge, I really enjoy the stable job environment. My job encourages me to learn new things and find new ways of doing things. I am most proud of a new solution I learned from Mexico. It is a way to solve challenges when working with older production equipment. We are going to try it early next year.

I like to travel and meeting new people is fun and interesting. In fact, in November of 2008, I went to the IT (MSC) corporate conference in Gemenos and got to meet my counterparts from different production facilities around the world.

The challenge, innovation and diversity within Gemalto has helped me become a more well rounded person in my career and has enabled me to meet different people and experience new cultures and languages.

To help support our growth around the world we need talented individuals for our IT, Human Resources, Finance, Internal Audit and Legal departments, among others.