Effective date: 30 June, 2014
our best to move away from legalese dense prose that could be a challenge to
understand. If you have any questions or if you believe that this policy can be
improved, do not hesitate to contact us via e-mail at:
In this policy,
- “user” or “you” means any person using the Service, whether by browsing
our websites or using our mobile apps, purchasing products, subscribing to
our Newsletter, to “Get in touch with us”, or participating in any other
activities available through the Service.
- Gemalto or "we" or "us" or "our" or other similar pronouns means Gemalto
First note that since the registrant of the domain name is Gemalto S.A. a
laws and regulations of France.
websites (www.Gemalto.com and www.Gemalto.fr), users of our mobile applications,
users and visitors of our webpages, as well as users and visitors of other
Gemalto websites (for example boutique.gemalto.com) that contain a legal link to
another Gemalto website (for example www.Gemalto.com), how we gather and use
information collected by us via interaction with our web windows and mobile
applications (hereafter collectively referred to as the “On-Line Service”).
Note that by using our On-Line Service you are consenting to our use of the
2- What information do we collect?
- Technical information we obtain when you use our On-Line
Service. As you may know, when you access a website or use a mobile
application there is some information that is automatically recorded. Our
On-Line Service is not different. These are the type of technical
information we are recording:
- When you visit, access or use our On-Line Service our
servers automatically collect and retain information based on that
usage. Website log data may contain your Internal Protocol address, the
address of the webpage you visited, your browser type and settings, thE
date and time of your access, how you used the On-Line Service and other
web tracking features (below we are providing you with a detailed
explanation on the other web tracking features we use).
- We may also collect information about the device (PC, MAC,
mobile phone, tablet, etc.) you are using to connect to the On-Line
Service. Such information may include the type of device, the operating
system you are using, device settings, and unique device identifiers.
The collection of this information depends on the device you are using
and its settings. To learn about the information your device makes
available you should check the policies of your device manufacturer or
- Information you voluntarily provide. When you click on the
link “Subscribe to Our Newsletters” we give you the option to subscribe to our
Newsletters, press releases and the Review magazine. If you decide to subscribe
you voluntarily provide us with certain identifying information such as your
name (first and last), address, company name and e-mail address, as well as any
areas of interest.
Likewise if you decide to contact us using the “Get in touch with us” form, you
voluntarily provide us with certain identifying information such as your name
(first and last), your country, and e-mail address.
- Web tracking features we use.
voluntarily identify yourself to us via our On-Line Service, cookies
so; if you do you may not be able to use some
of the features of our On-Line Service and may not be able to access
certain parts of our On-Line Service. To be more specific this is an
explanation (this not an advice or recommendation of any kind) of the
pros and cons of disabling cookies.
Pros of disabling cookies
- Privacy – Some cookies, called tracking cookies, allow third-party
websites or websites that are affiliated to the websites you visit to
track and record the websites that you’ve been to. These third parties
can be advertisers or even the government, in some cases. Disabling
cookies will, therefore, keep your browsing details private.
- Security – Although in general, cookies are not harmful, there have
been some browsers that were found to allow malicious content to access
the computers where cookies are stored.
Cons of disabling cookies
- Convenience – Cookies are actually designed to remember information
about forms and websites. Cookies are responsible for the auto-fill
feature for forms where you input your address or email information. If
you disable cookies, you would have to fill the forms up yourself.
- Personalization – Personalized content, such as the text “Welcome
back, Eric!” on various home pages are possible through cookies. This
will not work if cookies are disabled.
- Web Beacons: Another online identification mechanism is called a
web beacon, also known as a pixel tag or clear GIF. A web beacon is a
clear graphic image of a 1x1 pixel that is delivered through a web
browser or a HTML compliant e-mail client application to an end-user’s
device. We use web beacon to enable us to evaluate the usage of our
On-Line Service, target campaigns, upgrade information we provide, and
know whether you have visited a web page or received a message.
- Analytics collection. We use comScore’s Digital Analytix and
occasionally Google Analytics to help us anonymously track and report
your behavior information and standard log information to the On-Line
Service. This information helps us analyze and evaluate how the On-Line
Service is used as part of our ongoing efforts to improve our On-Line
Service. Note that no personally identifying data (meaning data that
permit to directly identify you as a unique person) is included in this
type of reporting. Google Analytics and comScore may have access to your
information only for the purposes of performing these tasks on behalf of
you wish to know more about the terms that govern Google Analytics,
please visit the Google Analytics terms of service at
- Credit card information
For purchase products through our On-Line Service we use the service of
a third party for processing credit card payments. This intermediary has
access to personal information needed to perform its function, it is
solely a link in the distribution chain and is not permitted to store,
retain or use the information provided except for the sole purpose of
credit card payment processing but may not use it for other purposes.
3. How do we use the information we collect?
We use the information collected to undertake the On-Line Services.
the information you have voluntary provided as described in paragraph
2(b) above is used to send you the documents and information you have
selected, possibly also to contact you to discuss your interest in the
On-Line Service, our products and services, send you information about
promotions or events. Thus, you understand that you can receive
marketing communications. Please read paragraph 4 below that gives you
some choices in controlling our use of the information collected.
The credit card information collected from you is used to collect
payment from you.
Regarding analytics collection please note that we will not (and will
not allow any third party to) use the statistical analytics tool to
track or to collect any of your personally identifiable information. We
will not associate any data gathered from our On-Line Service with any
personally identifiable information (meaning data that permit to
directly identify you as a unique person) from any source, unless you
voluntarily submit that information via a fill-in form on our On-Line
Any and all information which is voluntarily submitted in feedback forms
on our On-Line Service or any survey we initiate that you accept to take
part in is only used for the purposes of reviewing this feedback and
improving our On-Line Service.
We may undertake international transfer. Indeed we may in the process of
providing On-Line Service to you, transfer information that we collect
about you, including personally identifiable information (meaning data
that permit to directly identify you as a unique person), across borders
and from your country or jurisdiction to other countries or
jurisdictions around the world. If you are located in regions with laws
governing data collection and use that may differ from the laws of
France, please note that by using the On-Line Service you are consenting
and permitting the transfer of information, including personal
information, to countries and jurisdictions that may not have the same
data protection laws as your jurisdiction.
4. What choice do you have about sharing your information?
- You may request to be removed from marketing communications by
visiting this page: http://www.gemalto.com/companyinfo/optout.html and requesting
that you be unsubscribed from future communications. A link to this page
would also be found at the bottom of our e-mails pushing the information
- You may update or change your registration information via
- Since the platform where you information is processed is located in
France please note this benefit: all candidates having access rights may
obtain, modify or delete information about themselves (article 38 of the
French law n° 78-17 of the 6th January 1978 on Data Processing, Data
Files and Individual Liberties).
5. With whom do we share information we collect?
- We share: We may share the information collected with hosting
partners to provide the necessary hardware, software, networking,
storage, and other technology and services required to operate and
maintain the On-Line Service. Consequently we are making you aware that
certain of the information collected may be transferred from your
current location to our offices and servers as well as the hosting
partner we indicate in this paragraph. We are careful to only provide to
the hosting partner the information that is necessary to assist us in
providing the On-Line Service.
We may also share the information collected with companies that are part
of the Gemalto legal organization and that are located in different
countries of the world.
- Credit card: we use a third-party intermediary to manage credit card
processing. This intermediary is not permitted to store, retain, or use
your billing information except for the sole purpose of credit card
processing on our behalf.
- We do not share: We do not rent, sell, or share any information about
you with any third-parties.
- We may share: We may also provide non-personal, summary or group
statistics about the traffic patterns of our On-Line Service, and
information covering the usage of our On-Line Service to reputable third-party,
but these statistics will include no personal information (meaning data
that could directly identify you as a unique person).
- We may disclose: We may disclose the information collected if we
believe such action is necessary to:
- comply with the law, or legal process served on us;
- protect and defend our rights or property (including the enforcement
of our agreements); or
- act in urgent circumstances to protect the personal safety of users
of our On-Line Service or members of the public.
6. Children’s privacy
The On-Line Service is not directed to anyone under 18 years of age. If
you are under 18 years old do not use the On-Line Service.
7. Community blog
The On-Line Service offer a voluntary community blog web page where we
make message boards and forums available to you, you are solely
responsible for the information and any other content you post on and
through the community blog webpage and should be aware that when you
voluntarily disclose personal information (meaning data that permit to
directly identify you as a unique person) on or through the community
blog webpage, such information is generally accessible to, and may be
collected and used by, other users. This may result in unsolicited
messages from third parties, and such messages are beyond our control.
We do not exercise control over the users of the community blog webpage,
and we are not responsible and do not accept any liability whatsoever,
for any collection or use of information you may disclose through the
disclosure of information via the community blog webpage. We encourage
that you exercise discretion when providing personal information about
yourself in and through community blog webpage. You are responsible for
the content of any Information you put on the community blog webpage. We
have no obligation to, and do not in the normal course, monitor or
control any Information that is or becomes available on community blog
webpage. We reserve the right to review any Information that is or
becomes available on community blog webpage. We reserve the right to
refuse to post or to edit or remove, in whole or in part, any
Information that is, in our sole discretion, unacceptable, undesirable.
We have no obligation to exercise such reservation of rights; however,
We respect the copyright law and consequently we may terminate access
for content providers or forum participants who are found repeatedly to
provide or post protected material without necessary rights and
By submitting information through the community blog webpage, you grant
us a perpetual, royalty-free, worldwide license to use, transmit, copy
and display such information in any and all media now know or
hereinafter devised and represent that you have all necessary rights in
Now that you have been warned, let us tell you about the community blog
webpage. The community blog webpage connects you with others to share
your questions, insights, and views about the On-Line Service and
Gemalto. Read what others are saying about the On-Line Service and
Gemalto, get knowledgeable answers, and swap comments and ideas on the
On-Line Service and Gemalto with others.
The community blog webpage is available only to individuals older than
18 years of age.
Please use the community blog webpage with respect as if you were
interacting with your friends.
Do not post:
- Profane or obscene, inflammatory or spiteful comments
- Messages that abuse, denigrate or threaten others
- Text or articles written by someone else, even with attribution for
the author, except for brief quotations from a book, article or other
product related to the discussion
- Any personal information about person under 18.
- Descriptions that intrude on the privacy of another person, including
revealing personally identifiable information such as their name or
- Text that promotes illegal or immoral conduct
- Repeated posts that make the same point excessively
- Repeated unwelcome messages that harass or embarrass other
- Any form of "spam," including advertisements, contests, or other
solicitations for other websites or companies; or any URL link that
includes a "referrer" tag or affiliate code
- Do not impersonate another person.
8. Gemalto and social networking
We may collect information about you in connection with social
networking sites in several ways, such as:
- When you choose to join (or “like”) a Gemalto page on a social
networking site (such as the Gemalto page on Facebook). In these
situations, the social networking site may make some information about
networking site to learn more.
- When you interact with a Gemalto social networking page or content, we
paragraphs 2(c) above about cookies and how we use the information
- When you make information publicly available on your social networking
page, we may collect that information.
- When you make use of the Social Sign-In feature to access content in
lieu of submitting a web form. The Social Sign-In feature allows Web
form visitors the opportunity to connect to your online programs using
their social network identity. Visitors can use their existing social
networking site such as Facebook, LinkedIn, Twitter, or Salesforce to
bypass a registration or sign-up Web form. Social Sign-In captures
visitors’ current contact information and stores the information
directly into the database.
We use this information for purposes described in the paragraph 3 above.
To learn more about the privacy practices of a social networking site on
that social networking site.
9. Business transaction
In the event that we go through a business transition, such as a merger,
acquisition by another company, or sale of all or a portion of our
assets, the information collected will likely be among the assets
transferred. As part of such a transaction we will require from the
acquirer to commit to the same level of protection described in this
in ownership or control that could affect the On-Line Service.
10. Changes to this policy
any time at:
www.gemalto.com/companyinfo/privacy_policy.html. Pay attention to the effective date of the
post an announcement on the On-Line Service. We could also send you an
e-mail prior to the change becoming effective. Once the change is
effective please understand that your continued use of the On-Line
have to cease using the On-Line Service.
11. Do not track for resident of the state of California (U.S.A)
Do not Track (or “DNT”) is a preference you could set in your browser (provided
your browser permit such selection) to let the sites you visit know that
you do not want them collecting certain information about you.
We do not respond to DNT signal. We do not treat differently the person
whose browsers send a DNT signal differently from those without one.
Please note that except for our On-Line Service we do not collect
personally identifiable information about you when you move across other
12. Contact information