Regional sites:
Specialized sites:
“PeopleQuest”
is our annual employee survey. It tracks satisfaction across our global
operations and is available online to all employees. The survey consists of 36
questions divided into eight categories , and is translated into nine languages
to encourage as much take-up and feedback as possible.
Each year, we use PeopleQuest results to create plans for the year ahead. We build these around initiatives designed to meet employees’ expectations, aiming for specific improvement in areas where survey scores are lower. We then issue regular updates via our “HR dashboard” on the Gemalto website.
At 77% overall satisfaction, our 2010 PeopleQuest results show a positive response despite a three-point decrease against the previous year ( 80% in 2009 and 77% in 2008). One specific strength is “strong belief in our values”, which came out at 91%. In fact, we significantly increased scores for participation – 76% versus 72% for the previous year. As well as generating global results, we also track by region so that we can plan to address local concerns. In 2010 we achieved consistently high results in all regions – over 70%.
As part of PeopleQuest 2010, employees chose a charity to which they each contributed one euro. These included UNICEF, Red Cross/Crescent and the World Wildlife Fund.
High participation levels in the survey suggest that employees understand the correlation between PeopleQuest and improved outcomes in their working lives. It also reaffirms the value of the survey as a key mechanism for listening and responding to our people.
