Increasing Issuing Numbers for Al Rajhi Bank


Follow the success story of Al Rajhi Bank in Saudi Arabia with one of the biggest Instant Issuance rollouts.

Gemalto and Al ​Rajhi Bank have been working together on EMV instant issuance since 2012.

Al Rajhi is the largest financial institution in Saudi Arabia that is using Dexxis Instant Issuance for on the spot EMV card delivery.

More than 1,200 branches are equipped with Gemalto’s instant issuance solutions to improve the end user experience and the banks efficiency. Al Rajhi is delivering more than 20,000 cards per day, making it one of the largest roll-outs of any instantly issued smart banking card program.

The one-click easy-to-use EMV instant issuance solution facilitates the process with an Arabic interface for better understanding and faster processing for bank employees.

The solution has improved local logistical challenges regarding mail delivery and associated costs, and the highly secure EMV card helps reduce fraud by detecting counterfeit and duplicate cards.

Al Rajhi Kiosk Solution 

Al Rajhi has won a Best Technology Innovation award in 2015 on the Cards & Payments Middle East, for their kiosk solution that has Gemalto Insta​​nt Issuance solution integrated. Since deployment of the kiosk we have seen a significant improvement in convenience for Banks’ customers, translating in a continuous growing number of issued cards per month.

Our capabilities and leadership on Instant Issuance is a fast growing business segment world-wide.

More information on Dexxis Instant Issuance.