From national ID card program
At the end of 2007, Qatar began rolling out biometric-enabled National eID cards.
Qatari citizens are using these high-end national Identity cards, combining built-in biometrics features and contact and contactless technologies as their national ID document.
In addition to the personal data available in usual ID documents, the microprocessor also stores the person’s fingerprint.
Using the cards, the holder can access a new range of secure eGovernment services and perform transactions in a simple and secure manner.
This smart card, based on Gemalto’s Sealys eID card, is the size of a credit card and serves as the official ID document for Qatari citizens above 16, as well as for foreign residents.
Key characteristics of the Qatari national eID card
> New secure biometric identity document
> Match-on-card technology to store and verify
> PKI-enabled secure identification and strong
> Issued to Qatari citizens as well as foreign residents
> Used with a smart card reader for secure access to
To Digital Government Scheme
Qatar decided to leverage its national ID scheme and developed an ambitious digital goverment program.
Central to Qatar’s remodeling of government services has
been Hukoomi – an online portal providing information
and e- services at the fingertips of those who live and
work in Qatar. It integrates all government ministries
and agencies to make it simpler, easier and quicker for
people to connect and carry out a range of administrative
Gemalto and Qatar’s Supreme Council of Information and
Communication Technology (ictQATAR) began work on
bringing additional simplicity and security to Hukoomi
users. Gemalto’s Coesys eGov 2.0 was chosen to provide
a more citizen-centric approach to boost uptake and
enhance access security.
Coesys eGov 2.0 provides plug-and-play connectivity from
any computer, compatible with all of the world’s most
widely used browsers.
There is more.
It requires a simple mouse click at
connection to activate the secure identification process.
Because Coesys eGov 2.0 requires no additional software,
users simply use their eID card as their secure credential
and input a personal code to identify themselves.
solution adds a layer of strong authentication for online
transactions. Users can now digitally sign documents or
application forms before submitting them, by using their
eID with a 6 digit PIN code.
It also offers a single sign-on
to all the eservices in the Hukoomi portal, so that once a
user has logged on to the platform, s/he can access any
of the various online services.
The keys to success
A number of elements have been key to the success of
Hukoomi – not least security and simplicity.
a trusted environment through a robust, secure and
reliable platform. Now with the Coesys eGov 2.0 solution,
user-friendly authentication will help boost usage while
reassuring citizens on the security of online services.
The best part.
Since its launch in 2003, the Hukoomi portal has
continually increased its scope of services to citizens.
Between January and August 2013, more than 2 million
transactions were processed. That’s nearly as many
as were processed in the whole of 2012 – proving the popularity of the platform for reducing bureaucracy and
Better serving citizens in Qatar
There is is more digital transformation ahead.
To promote awareness and educate potential users
still further, ictQATAR is planning to place kiosks in
government agencies, shopping malls and other public
places so people can explore the range of services on
With a 75% smart phone penetration rate in Qatar
2013, next steps may include extending the program
with the use of mobile PKI where citizens log on to the
Hukoomi portal using either their eID or mobile phone.
More about Qatar's eGov program here.