e-Government 2.0 refers to the approach taken by public authorities to make procedures paperless and strengthen the social cohesion which ties citizens to the public sphere, taking the citizen as a starting point, and a front-end organization of services, mainly online, enabling requests to be processed in a suitable and customized manner.
Gemalto believes it is essential to develop governance frameworks such as the proposed eIDAS regulation, to ensure optimum fluidity between identification in the public sphere, which is regulated by a strict framework of equality, protection and the fight against fraud, and identification in the private sphere, where the dominant consideration is responsiveness and individual freedom.This is fully in the spirit of a sustainable society. Yet digital identification is facing with the widespread dissemination of social networks, and major concerns over the legal security and validity of soft identities.
Promoting higher security levels and adapted data protection and traceability requirements is key to make sure that ““digital identity suppliers” are authorized by public authorities within a secure, auditable framework defined by law. The STORK large scale project has paved the way by introducing security requirements for cross-border use of e-services, while making use of reliable international standards. This project constitutes the backbone of an EU-wide system for safe electronic identification and authentication. Although STORK defines four types of quality assurance levels, only the secure element complies with the highest security requirements, namely levels 3 and 4.
In the light of this, Gemalto supports the ambition announced in the Digital Agenda for Europe to develop open, flexible, collaborative eGovernment services, by providing corss-border systems of eSignatures and eIdentification, and the target set, according to which 50 % of citizens and 80% of businesses should use eGovernment services by 2015.
Gemalto proposes to facilitate the deployment of eServices (public and private eServices) by setting up an infrastructure at European level which will enable interoperability between member states for all public and private Service Providers accepting any trusted secure elements (eID, mobile, token…) in a multi modal system.
Thanks to this European infrastructure, each member states will be able to offer strong authentication & digital signatures services to citizens allowing interoperability within Europe while respecting data protection and privacy of electronic transactions.
Each strong authentication & digital signature services will be able to handle electronic transactions based on all assurance levels requirements while keeping convenience: citizen is able to perform transactions on any kind of support (tablets…) and in mobility.
This is achieved thanks to the capability of deriving sovereign identity into various identities contained in various form factors while keeping the same assurance level, for example, deriving an identity from your eID to your mobileID.