ERTICO and Gemalto leverage the IoT to enable eCall across Europe

​​Connected cars and right infrastructure:
The key to eCall emergency response systems

Every year millions of motorists are involved in accidents or other roadside emergencies. This is an unsettling experience regardless of the circumstances, but imagine the stress if the occupants of the car don’t speak the local language? Or what if the incident occurs late at night in a remote or unfamiliar location? Or worse, what if injuries occur that lead to loss of consciousness? These are the questions being addressed by a coalition of European Union (EU) transportation leaders seeking to create a pan-European emergency response system. Thankfully, the IoT and automotive M2M technology are allowing automatic calls for help!

ERTICO teams up with member organizations for
eCall success


ERTICO, Europe’s Intelligent Transportation System (ITS) organization, worked with its member organizations to develop an eCall emergency response system that provides assistance to drivers anywhere they travel throughout the European Union. The system leverages two key elements for success: an upgraded European wide interoperable Public Safety Answering Point (PSAP) infrastructure, and installed or embedded Machine-to-Machine (M2M) eCall communication devices in all vehicles. Gemalto Cinterio​n automotive modules provide wireless connectivity for both the PSAP infrastructure and the in-vehicle eCall devices. The system is initiated when In-Vehicle Equipment (IVE) or airbags detect that an accident has occurred. The eCall device automatically dials Europe’s emergency number, 112, and communicates “the minimum set of data” (MSD). This includes time of the incident, cause of activation, GPS coordinates, and Vehicle Identification Number (VIN). The call is immediately connected to the nearest PSAP where staff can determine what type of emergency services are needed. Early responders are dispatched and arrive at the scene fully informed and prepared for the situation at hand.

Pan-European eCall system imp​roves emergency response times and results

A project of this magnitude takes unprecedented collaboration across a complex ecosystem of government agencies, multiple languages, automobile manufacturers, and leading ITS and IoT M2M technology companies. Each step in the emergency response chain of events requires robust testing and the utmost attention to security. The effort is well worth the payoff! Early results indicate that the eCall system has reduced response time by 50 percent in rural areas and 40 percent in urban areas. In addition, it has the potential to save approximately €14 billion every year while reducing the number of fatalities by at least 4 percent and severe injuries by 6 percent.​