Real-time SIM Activation and SIM Reactivation


​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Reactivating a SIM card in a modern African city  

The current prepaid life-cycle management relies on a slow, unefficient and costly pre-provisioning process.

Real-Time SIM Activation optimizes the network and the SIM resources, and eases subscriber on-boarding: it automates subscriber activation by pairing the SIM and the phone number only when users first use their phones.​​​​


In parallel, in mobile prepaid markets, re-engaging with multi-SIM users has revealed to be complex and expensive.

SIM Reactivation detects inactive SIM users willing to reconnect to your mobile network and turn them back into active and valuable users: indeed those returning users can conveniently reuse their expired SIM card, select their phone number and new personalized services. Operators can truly implement efficient customer reacquisition strategies by easily re-engaging with dormant SIM users.

 Document

  • White paper - 3 strategies for mobile operators to regain inactive prepaid users

    White paper - 3 strategies for mobile operators to regain inactive prepaid users

    How to ease the returning experience of multi-SIM prepaid users in the points of sales – while reducing the reseller workload

    Read the white paper
  • SIM Reactivation - End-user survey acceptance

    Gemalto surveyed prepaid end-users who dropped their SIM to understand what they do with their old SIM and how they perceive the different alternatives to get back connectivity

    SIM Reactivation [PDF - 1.3MB]
  •  LinqUs SIM Reactivation

    Gemalto SIM Reactivation

    Gemalto SIM Reactivation Easily regain inactive users and drastically reduce reacquisition costs by allowing users to reuse their dormant SIM cards

    Gemalto SIM Reactivation [PDF - 854 kb]

 Blog

  • 4 tactics for MNOs to regain inactive prepaid users

    4 tactics for MNOs to regain inactive prepaid users

    Operators have 4 alternatives to reacquire silent users whose SIM have become unused due to multiple SIM ownership

    Read more