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 Gemplus
Supplies O2 Ireland With a Comprehensive SIM Solution For Customer Care
And Roaming
- First integrated customer care menu with roaming
management in Ireland
- O2 Ireland connect to Gemplus’ Over The Air Operated
Service to enable future and regular updates of the network roaming
list
- Gemplus supplies O2 Ireland with 32k SIMs
Luxembourg, 14 January 2003, Gemplus (Paris
Euronext: Euroclear 5768 and NASDAQ: GEMP), the world’s leading provider
of smart card solutions, announces its selection by O2 Ireland for the supply
of 32k SIM cards supporting the first integrated customer care menu with
roaming management in Ireland.
The customer care package is available through a SIM ToolKit (STK) menu
in the SIM, which provides easy and self-evident access to account management
functions. This enables the subscriber to self-manage issues more effectively
with less need to contact the customer call centre.
“By connecting the SIM into the client server architecture, Gemplus is able
to provide O2 Ireland with a complete service that we can manage on their
behalf. The Roaming Package means that they can provide regular updates
to the preferred roaming list over the air. The use of the SIM as an application
platform will enable O2 Ireland to deliver a new service to their subscribers,
offering better user experience,” said Trevor Burns, Sales Manager, Gemplus
Ireland.
Gemplus can not only design and implement complex solutions, but also operate
them on an outsourced basis. This brings such benefits to the operators
as a reduction in time-to-market and better use of their own resources.
About Gemplus
GEMPLUS: the world's leading provider of smart card solutions
Gemplus helps its clients offer an exceptional range of portable, personalized
solutions that bring security and convenience to people's lives. These include
mobile Internet access, inter-operable banking facilities, e-commerce and
a wealth of other applications.
Gemplus is the only completely dedicated, truly global player in the Smart
Card industry, with the largest R&D team, unrivalled experience, and an
outstanding track record of technological innovation.
In 2001, Gemplus was the worldwide smart card leader in both revenues and
total smart card shipments (source: Gartner-Dataquest and Frost & Sullivan).
Gemplus was also awarded Frost & Sullivan's 2002 Market Value Award for
its exceptional performance.
Gemplus trades its shares on Euronext Paris S.A. First Market and on the
NASDAQ Stock Market as GEMP in the form of ADSs. Its revenue in 2001 was
1 billion Euros.
Gemplus: Beyond Smart
www.gemplus.com
Contacts
Aruna Sharma Edelman
PR Tel +44 (0) 20 7344 1282
Aruna.Sharma@edelman.com
Jane Strachey
Press Relations Manager
Gemplus Telecom
Tel +33 (0) 442364661
Jane.strachey@gemplus.com
©2003 Gemplus All rights reserved. Gemplus, the
Gemplus logo and GemSense are trademarks and service marks of Gemplus
S.A. and are registered in certain countries. All other trademarks and
service marks, whether registered or not in specific countries, are the
property of their respective owners.
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