Issue
10 / December 2009 |
Edito
TELL
ME 2009 CUSTOMER
LISTENING PROGRAM
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Once again thank you!
The Public Telephony score for the 2009
campaign reached the Confidence Index of 773
versus 768 in 2008...
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in 2009 Gemalto worldwide reached an
overall outstanding level of customer confidence of 715
out of 1000. This is a significant increase over
the previous 3 years where we scored consistently
in the mid 600s.
This very positive trend
is the result of several factors:
-
Visible
improvements in major customer concerns voiced
in previous years,
-
Systematic
communication of action plans and close
monitoring of their execution together with our
customers,
-
Strong focus of the whole company on customer
recognition and process excellence.
For
the Public Telephony activity where we focus on
a few accounts, results are very good and we
strongly hope to still performing for
next year. Once again thank you for the trust that
you have on us!!
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Gemalto security solution.... A global offer
Gemalto
has built a global security solution based on 3
points:
-
high
tech memory phone card,
-
new version of the UniSAM, Gemalto's brand for the Security
Application Module which links and ensures the
security between the card and the payphone
system
-
an
open Key Management System
Full control of
security in your application
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GAM
phone card |
|
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 |
 |
Compatible
with 4436E & 5536E
Cmos
technology (400 µA @ 5V) |
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21
064 count units guaranteed
Basic
Authentication for Chip authenticity
Extended
Authentication for Improved chip authenticity
Optional
use of Cipher Block Chaining for Data
integrity |
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UniSAM |
KMS |
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What
is a SAM |
Role
of the SAM |
Software
(Operating System):
-
Data
and command processing
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Strong
memory access control
-
Security
rules and mechanisms |
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Authenticate
all types of second generation memory cards
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Keep
keys & algorithms secret (high security
level)
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Enable
off-line secure upgrades (keys and software)
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Enhance
security in administrating the application
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Allow
to use IC cards in other applications
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Ensure
interoperability between operators
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What
is a KMS |
Role
of the KMS |
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Key
Management System
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Safe
key generation and storage
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Secure
key dispatching to security modules &
back-end systems
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Fast
and easy generation of card image files for
phone card manufacturers
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Success Story... the COMORES
TELECOM experience
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Comores
Telecom, Comores
-
Market
context:
>
Comores Telecom took the opportunity to wake up its
phone card market by introducing 2 new low face
values to compete directly with the
voucher for mobile phone
Face value : 10 units |
Face value : 25 units |
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>
In parallel, in order to reinforce the security on
their publiphone network, Comores Telecom also decided
with publiphone suppliers and Gemalto partnerships
to introduce and implement successfully the
Gemalto security module.
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Contact
>
www.gemalto.com
>
Public-telephony.newsletter@gemalto.com | | |
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rights reserved Gemalto, the Gemalto logo are trademarks and service
marks of Gemalto NV and are registered in certain countries. March
2009 | |