Operated Services Infrastructure

Powering telecom operators to launch new services quickly,  with limited risk and an increased success rate.

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Outsourcing mobile services.
Removing the burden and the complexity of bringing new mobile services to the market, operators can now benefit from Gemalto operated services as a way to reduce time to market, carry out upgrades and introduce new features, all while limiting the cost of their investment. Operators need to launch services that generate instant revenue. Outsourcing using Gemalto Operated services brings a light deployment cycle and access to a large portfolio of services.

The Operated Services Infrastructure gives operators access to the latest technological developments without the usual investment in terms of finance and internal resource.
New applications, such as Mobile NFC and Mobile TV, require operators to share the management of certain applications with external service providers. By operating such applications on behalf of our customers, Gemalto acts as an external “neutral” partner to administer these applications on the MNO device infrastructure (SIM plus handset).

Operators stand to benefit from the technical expertise and marketing support of Gemalto, bringing with it improved KPIs (Key Performance Indicator) such as an 80% success rate for OTA campaigns, and improved quality of service through SLA monitoring..

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Operated services key features

 

Associated technology

  • Complete portfolio of services
  • Unrivalled expertise in operating Gemalto solutions
  • Ability to support Gemalto customers in boosting the end-user services traffic through commonly defined marketing actions
  • Strong SLA and associated KPI follow-up
  • Dedicated professionals for successful project implementation
  • Trusted Service Management
 
  • Gemalto OTA servers applications and end-user services
  • Gemalto partners solutions
  • Worldwide hosting capabilities guaranteeing security, scalability and availability

Operator benefits

 

End -user value

  • Increased service adoption and traffic usage
  • Reduced time to market for new services
  • Reduced time to market for operations
  • Guaranteed solution performance and service quality through continuously monitored SLA
 
  • Excellent customer experience and quality of service
  • Access to a full set of services
  • Security of data and privacy protection


For more information, contact wireless.partners@gemalto.com

Download the full 2008 Gemalto Solutions Catalogue.


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