Product Training Schedule

MobileFinancial Security

The above schedule is subject to change. Gemalto reserves the right to postpone or cancel the training should any unforeseen circumstances arise.

Telecom Courses
Fundamentals and Technology Course Description Days Price Register

SIM, STK & OTA Basics (T1001I)


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SIM cards play a larger role today, than simply securing access to a GSM network. They are also used as standard, secure and portable platforms for Value added services, remotely updateable in a standard & secure way “Over-The-Air”. This training course will allow you to easily understand the main technologies & features of these products to optimize management & rapidly deploy your own SIM cards & Value-Added-Services Applications. 2 1900€ / person

USIM in 3G Networks (T1002I)


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The 3G network features a wider range of services and advances network capacity over the previous 2G network. The USIM (Universal Subscriber Identity Module) implemented on the Gemalto 3G cards can therefore be your passport to 3G. For a complete understanding of the USIM card, this training can be completed by the 2 days 'Java 3G Card Administration' training. 2 1900€ / person

Usage & Benefits of SIM Card for MVNO (T1014S)


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As a Mobile Virtual Network Operator (MVNO), it is instrumental to differentiate your offer in a cost-efficient way. To achieve this, a key asset for you is the SIM & its related Value Added Services (VAS) and Applications This one-day seminar allows you to fully understand and optimize the role of the SIM in wireless environments and to evaluate services already on the market, also to understand forthcoming state-of-the-art technologies to imagine new kinds of SIM usages. 1 700€ / person

(U)SIM Standards Evolutions (T1015S)


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New SIM card standards & specifications naming and evolutions are often confusing and finding information, or anticipating new service opportunities becomes more & more difficult. This training course will give you an overview on the new standards evolutions, soon to be released product features, and future service opportunities. 1 1200€ / person

Understanding the ISIM Cards for IMS Networks (T1016S)


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IMS is the network architecture that will shortly allow convergence between mobile and fixed networks. Understanding the overall architecture, protocol, and security around the ISIM smart card, will allow you to anticipate future service opportunities. This training course provides an overview of the IMS network, including use cases and details on the role that the UICC plays. 1 1200€ / person

Understanding BIP (T1017S)


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Over-the-Air access to USIM cards has relied on the low-bandwidth SMS channel for several years. With the standardised BIP protocol, faster data exchanges can be made to access card content. This training course will give you an overview of the BIP and CAT-TP standards, and how this new high speed packet protocol will help download applications & remotely manage your card content more efficiently. 0.5 900€ / person

R-UIM Cards in CDMA Networks (T1006I)


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Get the most from your R-UIM card in a world where different technologies coexist (GSM, UMTS, CDMA). Be informed about the new standards released, roaming management techniques and Toolkit applications benefits by studying real use cases already implemented in this market. 2 1800€ / person

Mobile Networks Explained (T1008I)


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Focusing on GSM/GPRS, but including UMTS, this course gives a comprehensive understanding of mobile network technology and operations, including messaging, voicemail, WAP and location services. OSS, BSS, NMC, the mobile market place, and the impact of WiFi and WiMAX complete the picture. This course is run in association with Telecoms Academy. 2 2100€ / person

MNO Portal Offer - Service Manager – Introduction & Usage (T1011I)


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Increasing the revenue generated by SIM based service usage is a major concern. In that regard, Service Manager is a state-of-the-art platform using Over The Air technology, which enables telecom operators to accurately manage SIM-based services throughout the life of their SIM cards, while providing operators detailed information on user profiles, user service content and usage tracking. This course ideally covers both platform usage and request monitoring tasks. 1 900€ / person

Mastering SIM & USIM Cards (T1015I)


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Everything you need to know about (U)SIM Cards, Technologies, Security & Services from the industry experts. 3 2900€ / person

SIM, STK, OTA Technologies & Services (T1014I)

This 3-day training allows you to understand the basics behind SIM technologies such as Toolkit & OTA, and study currently deployed services, and imagine new kinds of services, based on these technologies. 3 2900€ / person

Understanding Machine to Machine Ecosystem (T1022S)


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During this training you will get all information to fully understand the M2M Ecosystem and deploy optimized services. The session will cover business aspects (real use cases & challenges for main customers segments) and technical overview of main value chain components from Wireless Modules to Cards & Services, including Subscription Management, Connectivity Management & Applications enablement Platforms. Be ready to boost the deployment of your M2M services. 2 2 100€ / person

Mastering UICC Cards for LTE Networks (T1019I)


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Everything you need to know about UICC Cards, Technologies, Security & Services for LTE & IMS networks. This training course will allow you to easily understand the main standards, technologies, features & security of UICC for LTE & IMS. So you can make the right deployment decisions, and for validation, you will be able to analyze & manage UICC cards using state-of-the-art tools. 2 2100€ / person

Discovering NFC Ecosystem (T1020I)


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Mobile NFC offers new opportunities to network operators, banks, transport companies and other service providers This course will allow you to easily understand the main standards, technologies, features & security around this NFC ecosystem, including Secure Elements, Handsets, Trusted Service Management solutions NFC requirements for co-operation between these different stakeholders, and Global Platform concepts for security and confidentiality will also be explained. 2 2100€ / person

GlobalPlatform for NFC (T1010I)


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This training will help you to better understand the Global Platform specifications for NFC, including GP2.2 specifications for configuring Secure Element, the amendments A, B, C….for contactless parameters & confidential SE content remote management. 2 2100€ / person


Understanding MIFARE for NFC (T1023I)


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MIFARE solutions are massively deployed mainly for Transportation & Physical access services, with existing legacy infrastructures already on the field. This course will provide the necessary knowledge to understand how such solutions can be designed, deployed & used in the Mobile NFC ecosystem. 1 1250€ / person

Live Web Session - The 10 “must-knows” to create & deploy successful NFC Services (T1024I)


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This “Live Web Session” for busy professionals, includes: 4 x 1 hour live sessions with an NFC expert. It is designed to easily understand the main technologies, features standards & security around this NFC ecosystem, including: Tokenization on HCE & Secure Elements, GlobalPlatform security, Handsets, Trusted Service Management solutions. Benefit from GEMALTO’s experience in deploying mobile NFC solutions with more than 50 major MNOs - Banks. 1 1250€ / person


Usage and Administration Course Description Days Price Register

Java SIM Card Administration (T1006A)


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Today, the majority of SIM cards benefit from Java Card open operating systems, allowing interoperability of VAS toolkit services. Secure installation of these applications following the Global Platform model, can initially seem a complex process. This training course will allow you to rapidly get to know the main features of these products, their pecifications, and the installation process, to easily manage, test & deploy your own VAS applications. 2 1900€ / person

Java 3G Card Administration (T1007A)


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Be ready to launch your 3G commercial card-based services thanks to this 2 days training session including many practical sessions. Learn how to use Java Card based USIM cards and Gemalto USIM Administration & Simulation Tools. This training course will allow you to rapidly get to know the main features of these products and begin managing and testing your own applications in a 3G environment. 2 1900€ / person

OTA Platform Administration (T1004A)


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Having an Over The Air (OTA) platform, is your gateway as a Telecom Operator, for supplying Value Added Services (VAS) to your many existing subscribers and also gaining new ones. Keeping your OTA system running at its optimum performance level is a must. With downtime and system hang ups always being a major concern, what is needed is a course on administration principles and to give practical advice on the OTA platform. 1.5 1800€ / person

OTA Platform Introduction & Usage (T1003I)


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Giving your subscribers after sales satisfaction is the key to the future of your business. Having dedicated Customer Care agents operating your Over The Air (OTA) platform means that you have a strong and continuous connection with them. What is needed is a course on Usage principles and to give practical advice on the platform and the services held within it. 1.5 1800€ / person

Using Card Admin & Simulation Tools for SIM Management (T1016A)


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Optimise the management of your (U)SIM cards to ease the deployment & commercial launch of 2G & 3G cards & their services. This 2-day training session includes many practical sessions to help you to rapidly understand how to use Gemalto Telecom Card Admin & Simulation Tools. 2 2100€ / person

OTA Platform - Card and Applet provisioning (T1017A)


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Having an Over The Air (OTA) platform, is your gateway as a Telecom Operator, for supplying Value Added Services (VAS) to your many existing subscribers and also gaining new ones. This course allows you to understand how to create a new Subscriber’s (U)SIM Card and how to add new applet in the OTA platform repository. 1 900€ / person

Optimize OTA Campaigns (T1020A)


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With a field experience coming from more than 100 WW installed base, Gemalto has created this training program to help you to increase your business efficiency by understanding, controlling and optimizing the speed of your campaigns, their success ratios, their overall organization and monitoring. Reduce time to market costs and optimize your infrastructure usage by knowing all the different elements and factor to take into account when launching your campaigns. 2 1800€ / person

Device Management Introduction & Usage (T1008A)


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This training covers all solution use cases, business cases and end user experience. All you need to get the most from your Device Management solution. 1.5 1700€ / person

Device Management Platform Administration (T1019A)


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This training covers all the administration tasks needed to fully operate your Device Management Solution. 1.5 1700€ / person

Personal Life Mobilizer Administration (T1009A)


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Personal Life Mobilizer solution is bringing today a lot of benefits for Telecom Operators and end users by providing a secure place where end users can store their personal information such as phonebook, Calendar, tasks, ringtones, pictures and MMS. Going from the (U)SIM phonebook backup to the Personal Life Mobilizer Solution. This course delivers the administration principles and gives hands on practical advice. 1 900€ / person

Personal Life Mobilizer Introduction and Usage (T1007I)


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Personal Life Mobilizer solution is bringing today a lot of benefits for Telecom Operators and end users by providing a secure place where end users can store their personal information such as phonebook, Calendar, tasks, ringtones, pictures and MMS. Going from the (U)SIM phonebook backup to the Personal Life Mobilizer Solution. This course delivers the usage principles and user experience so you will fully understand your UPDM solution. 1 900€ / person

MNO Portal Offer - Service Manager - Provisioning (T1013A)


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Increasing the revenue generated by SIM based service usage is a major concern. In that regard, Service Manager is a state-of-the-art platform using Over The Air technology, which enables telecom operators to accurately manage SIM-based. This course allows you to understand how to declare updated or new offer (Menus & services) in the Service Manager platform repository. 1 900€ / person

MNO Portal Offer - Service Manager - Administration (T1012A)


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Increasing the revenue generated by SIM based service usage is a major concern. In that regard, Service Manager is a state-of-the-art platform using Over The Air technology, which enables telecom operators to accurately manage SIM-based. Keeping your SM system running at its optimum performance level is a must. With downtime and system hang ups always being a major concern, what is needed is a course on administration principles and to give practical advice on the Service Manager platform. 1 900€ / person

MNO Portal Offer - Online Service Gateway (T1005A)


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Being able to deliver “on-demand” services to your subscribers is the next item in the chain of Value Added Services (VAS). This course shows you how to set-up and add services onto your portal, giving you a more di-verse tool to communicate with the S@T browser housed inside your pre-defined SIM Card. 1 900€ / person

Digital Life Management Introduction and Usage (T1026A)


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Digital Life Management solution is bringing today a lot of benefits for Telecom Operators and end users by providing a secure place where end users can store their personal information such as phonebook, PIM and Multimedia data. This course delivers the usage principles and user experience so you will fully understand your DLM solution. 1 900€ / person

Digital Life Management Administration (T1027A)


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Digital Life Management solution is bringing today a lot of benefits for Telecom Operators and end users by providing a secure place where end users can store their personal information such as phonebook, PIM and Multimedia data. This course delivers the administration and monitoring principles you will need to maintain a fully operational DLM solution. 2 1800€ / person

Personal Life Mobilizer Customer Care - Train the Trainer (T1028A)


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Most of MNOs have dedicated internal trainers organizations to manage knowledge transfer to CCA. This training the trainer program will help you to get all knowledge you need to keep trained your Customer Care force and also save time by getting professional training materials ready to use when training your Customer Care. 1 1200€ / person

Personal Life Mobilizer – Customer Care Training (T1029A)


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In order to ensure service adoption you need a well trained customer care infrastructure to support end users when using Personal Life Mobilizer solution. The most your customer care is prepared to provide the right answers and guide to your subscribers in the shortest time, the most you will boost your Personal Life Mobilizer solution potential. 1 900€ / person

OTA & Business Enabler : Solution Introduction & OTA Usage

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OTA & Business Enabler : OTA Administration & NFC BE Introduction & Usage

xx 1 0

OTA & Business Enabler : OTA + NFC BE Administration

xx 1 0

Development Course Description Days Price Register

Java SIM Applet Development (T1007D)


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Creating new services has until now required long development cycles and proprietary implementation. Using Java Card based SIM cards and Gemalto development & testing tools, you can now work in-house, and transform ideas into revenue-applications in a matter of days. This training course will allow you to rapidly get to know how to use the Toolkit API & Developer Suite tools, and begin developing and testing your own VAS applications. 2 1900€ / person

OTA Platform Development (T1009D)


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Developing external applications to interact with your Over The Air (OTA) platform, is an additional way to deliver Value Added Services (VAS) to your many existing subscribers and also gaining new ones. Being able to communicate with the OTA platform and treat the many different services and add new applications makes sure that your OTA Platform is always at the cutting edge in service delivery. 3 2700€ / person

Advanced Java SIM Applet Development (T1015D)


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This training course will allow you to benefit from Gemalto’s wide experience in designing and deploying applications on the field, and rapidly begin developing and testing your own service. 3 2700€ / person

MNO Portal Offer - Service Studio (T1011D)


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One of the best ways for mobile operators to retain their customers is to differentiate the services offered from those of the competitors. Whilst providing mobile data services to their customers, operators are also willing to enhance their 3G offers. The implementation of m-services based on Java dynamic SIM Toolkit is the first and fastest step in that moving from a simple transport network business, to a transport and value added services business. 2 1800€ / person

MNO Portal Offer - Dynamic STK Service Development (T1010D)


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Dynamic SIM Toolkit technology allows you to provide real time response services to your subscriber with the best usage experience. VAS services portfolio need to be updated according to new trends and needs. This training will provide you with knowledge needed to develop and deploy your remote services using DSTK technology. 3 2700€ / person

OTA & Business Enabler : NFC BE Administration GUI

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OTA & Business Enabler : Optimize CMM OTA Campaigns

xx 1 0

Seminars Description Days Price Register

SIM and Mobile Services - a Crash Course (T1011S)


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To provide an attractive Value-Added-Services (VAS) offer to your customers, you need to understand the important role of smart card technologies in their implementation, operation and security. Benefit from Gemalto’s expertise in VAS design and long experience in the Wireless arena. This one-day seminar allows you to study recently deployed services and imagine new kinds of services, based on emerging technologies. 1 950€ / person

Understanding Smart Card Web Server Technology (T1018S)


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This one day seminar will allow you to understand what we can do with Smart Card Web Server technology, how the solutions can be implemented, and gives examples of real-life use cases. 1 700€ / person

Mobile Television (T1019S)


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Mobile-TV (m-TV) now captivates end-users worldwide and currently represents a significant potential business model value for mobile operators. This technology requires a high level of security for mobile operators to act as new pay-TV players. 1 Please contact us

Enabling Secure Service Delivery on Advanced Networks (T1021S)


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This programme explains how advanced and secure services, applications and content can and should be planned and implemented as operators evolve their networks to HSPA, LTE, IMS. The overall service mix, including voice, internet access, messaging, television, and advanced Value Added Services (VAS). The overall aim is to ensure the delegate is well equipped for the challenges of deploying secure services, content and applications over modern, advanced communications systems. 3 2095€ / person

Understanding Steering of Roaming (T1020S)


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This seminar will explain how to optimize steering of roaming via the different technologies, with real-life examples of existing solutions. 2 2100€ / person

Understanding Secure Mobile Identity Technology & Solutions (T1023S)


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This training allows you to understand the main security risks linked to authentication & online transactions ,and also have a clear overview of Mobile PKI solution architecture, ecosystem, with roles & opportunities for different actors 1 1250€/person


Financial Courses
Introduction Course Description Days Price Register

Mastering EMV Implementation (B1002I)


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A well-balanced business and technical insight on EMV: - Presentation of the card migration steps and impacts on the bank’s different systems - Introduction to the Risk Management features available at both Point of Transaction (terminal, card) and Back-office systems. 3 2099€ / person

EMV Business Impacts (B1001I)


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This seminar brings awareness and education on the EMV specifications and their benefits, as well as an accurate view of the migration impacts on the entire payment system. 1 699€ / person

Introduction to the Banking World (B1014I)


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Discover the ecosystem and the business model around payment cards, and become familiar with the various technologies, from the good old magnetic stripe till the most modern contactless payment means. 2 1399€ / person

Explore the new dimensions of NFC Payment (B1015I)


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This training explains Mobile NFC payment functionalities, customer interactions with mobile phone for credit / debit or prepaid implementations as well and associated TSM functions. 1 1049€ / person

TSM for mobile NFC services deployment (B1016I)


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This course gives fundamentals on the NFC service deployment environment. It deeply insists on TSM functionalities and use cases by providing detailed case studies. 2 2100€ / person

Mobile Wallet - Explore Opportunities (B1018I)


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This training describes user experience and use cases supported by the different kind of wallet offers (m-payments, m-commerce, m-banking, couponing) and raises key learning. 1 1049€ / person

Design your NFC Mobile Payment project (B1013W)


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Mixing theory and brainstorming, this workshop targets financial institutions who intend to launch a mobile contactless payment program. For each decision to make, according to business expectations, the possible options and technical solutions are explained in details, with their advantages and drawbacks, and attendees shall give a collegiate choice for their project. 10 Please contact us

Administration Course Description Days Price Register

No course for the moment
 
Development Course Description Days Price Register

No course for the moment
 
Seminars Description Days Price Register

EMV Migration for Issuers (B1003S)


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Objective: define the issuer’s strategy in terms of card issuance - EMV specifications and related security mechanisms - Impacts of EMV migration on issuance and authorization system - Practice: creation of EMV test cards, transaction simulations. 5 3499€ / person

EMV Migration for Acquirers (B1004S)


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This course exists in 3 days or 5 days version (price for 5 days : 3099€). Objective: be able to define the bank’s strategy for its acquiring side - EMV specifications and related security mechanisms - Impacts of EMV migration on acquiring system - Practice (option): 2-day troubleshooting at terminal’s level 3 2099 or 3499€ / person

EMV Migration for Personalization Bureau (B1005S)


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Objective: get the right knowledge to upgrade the personalization facility from magstripe to chip card and obtain the payment system certifications required. - EMV card issuance and related security mechanisms. 4 2799€ / person

Contactless Payment Technology Seminar (B1021S)


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- Introduction to technological aspects (ISO 14443 A/B, security) - Examples of contactless initiatives (MasterCard PayPass, Visa Contactless, Express Pay…), - Main challenges for a contactless payment program. 1 1049€ / person

Pre-Authorized Debit (B1006S)


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- Presentation of the potential use of a Pre-Authorized Debit application in an EMV infrastructure. - Implementations examples specified by payment systems. 1 699€ / person

EMV Card Personalization Specification (CPS) ( B1007S)


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Presentation of the new standard developed by EMVCo for EMV personalization, aiming at reducing the cost of card issuance and facilitating the migration to chip. 0.5 499€ / person

Common Payment Application (CPA) (B1009S)


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Objective: understand in details the CPA specification, and how it can be adapted to local requirements. 4 2799€ / person

Workshop on Card Issuance Requirements (B1010W)


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- 1st part: Knowledge transfer. Theoretical basis about EMV specifications and associated security mechanisms. - 2nd part: During this interactive session, the consultant helps translating business requirements of the Issuing Bank into technical EMV card content, and card issuance infrastructure requirements. At the end of the workshop, the consultant delivers a report specifying the bank’s card personalization requirements. 10 19999€ / session

EMV Workshop: Site Evaluation and Migration Plan Definition (B1011W)


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- 1st part : during an interactive session, the consultant details the impacts of the EMV migration on each system of the Bank IT infrastructure, from both issuing and acquiring perspectives. - 2nd part : with this background knowledge and the assistance of the consultant, the bank’s management defines the EMV migration strategy. At the end of the workshop, the consultant delivers a report summarizing key decisions. 7 19999€ / session

Non face to face EMV Authentication Method Seminar (B1022S)


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- Overview of the One Time Password implementation based on EMV defined by MasterCard & Visa (CAP, DPA) - Impacts and scenarios of migration. 1 699€ / person

Intl Payment Scheme Contactless Payment Workshop (B1008W)


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5 or 7 days workshop. - 1st part: Business overview of Contactless payment. - 2nd part: Definition of the Issuing bank Contactless Card Personalization specifications. At the end of the workshop, the consultant delivers a personalization specification document, summarizing key decisions. 5 12895€

Workshop for Card Personalization Specification Definition (B1020W)


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5 or 7 days workshop. During this interactive session, the consultant helps translating business requirements of the Issuing Bank into technical EMV card content, and card issuance infrastructure requirements. At the end of the workshop, the consultant delivers a report summarizing the bank’s key personalization requirements. 5 12895€

Set up your non face-to-face strong Authentication Project (B1023W)


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- 1st part : Knowledge transfer. Overview of the Business needs of security improvement for non-face-to-face transactions - 2nd part: Assistance in the definition of Bank business Requirements. At the end of the workshop, the Consultant delivers a report summarizing key decisions. 3 5895€

EMV OTP Authentication Method Workshop (B1022W)


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- 1st part : Knowledge transfer. Overview of the Business needs of security improvement for non-face-to-face transactions - 2nd part : Based on the information communicated during the training, the consultant assists the bank in the definition of the System parameters involved in the EMV OTP authentication. At the end of the workshop, the Consultant delivers a report summarizing key decisions. 3 5895€

Loyalty Card Marketing (B1012S)


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- Market Overview and perspectives - Evaluate your loyalty scheme project 2 1499€ / person

Intl Payment Scheme Contactless Payment Seminar (B1008S)


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- Overview of contactless implementations defined by MasterCard & Visa (Mastercard PayPass, Visa Contactless) - Main challenges for a contactless payment program. 2 1499€ / person

DDA Migration for Issuers (B1024W)


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This workshop explains how to take advantage of the security benefits brought by DDA, and clarifies the impacts of DDA migration on the issuer’s IT systems. After collecting the bank’s business and risk requirements, the consultant will update the card personalisation specification (electric card profile) of the impacted card products. 3 5895 €/session

Intermediate course Description Days Price Register

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Workshops Description Days Price Register

Define your NFC Mobile Payment Card Profile (B1017W)


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During this workshop, you will learn all the functionalities offered by the NFC mobile payment application, and will define the electrical profile of your NFC payment card that best fits your business requirements, including the behavior of your wallet's user interface. 5 Please contact us


Security Courses
Introduction Course Description Days Price Register

Security & Cryptography (S1002S)


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Understand the latest state-of-the-art cryptography techniques in secure Smart Card-Based solutions 2 2500€ / person

Development Course Description Days Price Register
Partners Integration module (technical) Course Description Days Price Register

On-Line IdA Partner Sales Training


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An on-line sales training course for Gemalto partners that is opened and concluded with a webinar. In the 10 days between the webinars the participants study the course material on-line and then pass a certification test during the closing webinar. 10 No fee for signed partners



Partner Integration Module: Protiva OTP


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This technical training for Gemalto partners is a practical hands-on course showcasing our One-Time Password strong authentication products. This training session can be ordered through the Partner Webstore (ref. A1398031A). IMPORTANT: registration closes one week before the training session. 5 400€ / person


Partner Integration Module: Protiva PKI


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This technical training for Gemalto partners is a practical hands-on course showcasing our Public Key Infrastructure related products. This training session can be ordered through the Partner Webstore (ref. A1398454A). IMPORTANT: registration closes one week before the training session. 5 400€ / person


Partner Integration Module: Protiva Solutions


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This technical training for Gemalto partners is an advanced practical hands-on course showcasing our strong authentication solutions. This training session can be ordered through the Partner Webstore (ref. A1398460A). IMPORTANT: registration closes one week before the training session. 14 400€ / person