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PSD2 - Improve user experience by evaluating risk and adapting security accordingly

​​​​​Banks are facing not only a dramatic increase in the number of cyber-attacks but also sophistication and complexity of those attacks. 
Fraudsters and hackers are constantly challenging the security measures put in place by banks to protect sensitive business data. In the meantime, consumers are using more and more new innovative services with seamless experience and expect banks to find the right balance between security level needed and reduced friction in the user journey.

Evaluatin​g risk and adapting accordingly​

The new European legislation, the revised Payment Service Directive (PSD2), requires that banks adapt security measures to the level of risk involved. As a result, payment service providers (PSPs) have the obligation to operate transaction and risk monitoring in order to assess, detect and prevent risks linked to payments and any access to account operations. 


  • For those transactions identified as low risk, a payment service provider can bypass any strong customer authentication (SCA) requirements. 
  • For those transactions that are deemed more high risk such as sudden changes in location or abnormal spending step-up authentication will be required. 


By evaluating risk and adapting accordingly, banks are able to offer a targeted approach that strikes the right balance between security and user convenience.

psd2 fraud protection

​More on psd2 sca

More on psd2 open banking

  • How Gemalto hardware devices solutions help comply with PSD2

    Read our white paper to understand the latest implications of PSD2 for the banking and payment landscape in europe.

    Download the whitepaper

Gemalto A​ssurance Hub​

Looking to provide robust security to your banking and financial services while still maintaining an optimal end-user experience? The Gemalto Assurance Hub is a groundbreaking approach to proactive fraud prevention in online banking​. The smart risk assessment platform enables banks to analyse online banking sessions in real time, and select the most appropriate level of customer authentication for each individual transaction. The end result is a winning combination of security and convenience in the new digital and open banking ecosystem. Gemalto Assurance Hub is the perfect answer, fraud prevention tool to PSD2/RTS requirements in risk assessment


The Gemalto Assurance Hub helps banks to evaluate the actual risk of each transaction in order to only activate additional authentication measures when necessary. Powered by machine learning, it analyses the profile and behaviour of customers in real time across a range of attributes and signals including geo-location, device profiling, IP address, device assessment and behavioural biometrics. Thanks to Gemalto Assurance Hub, banks can define a granular authentication policy based on customer segmentation, customer preferences, use cases and their own parameters. 


  • Risk management in the context of PSD2 and EBA’s RTS

    Banks around Europe are facing the challenge of implementing the revised Payment Services Directive (PSD2) and, in practice, its related Regulatory Technical Standards (RTS).

    Download the whitepaper
  • Gemalto Assurance Hub

    Gemalto Assurance Hub

    Flexible risk management for an optimized digital banking experience

    Gemalto Assurance Hub [PDF - 557kb]