Document Verification software: Checking identity documents with peace of mind


  • Online Identity Verification Service


    ​​​​​​​​​​​​​​​​​​​​​​Find out how you can optimize your customer acquisition processes through online channels and reduce identity fraud. Our multi-channel solution allows your customers to self-enroll online with their smartphone, quickly and easily, anytime anywhere.

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  • ID Verification to apply for an e-visa


    In order to verify the applicant’s identity online, Gemalto proposes an online ID Verification system that automatically verifies electronic and physical security features of identity documents. This ID verification software combined with biometric identification allows to ensure that the document bearer is the rightful owner and is entitled to apply for a visa.

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  • In store Identity Verification Service


    Reduce identity fraud and streamline your sales processes : with our automated, easy to use ID verification service, benefit from a systematic approach across all your stores and improve your customer care activities.

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​Last updated 13 May 2018

How to verify ID

Travel and identity document verification forms an integral part of sensitive processes like enrollment and registration, as well as in situations where certified identity is crucial - such as at border stations or during bank transactions. 

Reliable verification is vital to combating identity fraud and related criminal activities and part of Gemalto's secure identification and authentication solutions​.

These procedures known as KYC (Know Your Customer) are used by public and private sector institutions, document verification agencies, to combat identity or financial fraud as well as to comply with international regulations against money laundering and terrorist financing.

Document Verification (Infographic)

Know your customer schema

Gemalto ID Verification is a distributed software system that automatically verifies the electronic and physical security features of identity documents. 

  • Passports, 
  • visas, 
  • ID cards, 
  • driver’s licenses 
  • and many other identity documents 

can be checked against templates that are stored in a database, administrated centrally and automatically synchronized into all local repositories. 

When an ID is checked by our ID verification app, you know in seconds that it is a genuine government-issued identity document​.

There's more.​

Integrate document verification in your ​process​

More than just software, Gemalto ID Verification is a fully customizable editing platform that enables our customers to pilot each and every verification action on any identity document.

As part of our Border and Visa Management suite, Gemalto ID Verification can be deployed together with our biometric identification solution to determine whether the document bearer is the rightful owner.

​That's the case for the PARAFE smart border gates​ deployed in Paris Airports in September 2017. 

Document checking for public and private sectors

Our document checking solution also addresses the needs of the private sector (telecoms, currency exchange, money transfer, post offices​, car rental companies and more). 

ORANGE, the leading Mobile Network Operator, rolled out Gemalto ID Verification in some ​700 stores across France in 2016 and 2017. In some stores,  the fraud rates were slashed by up to 100%. Discover more benefits by visiting our case study page on ORANGE​.​

It can be delivered as a standalone application or a software development kit (SDK) that integrates into a proprietary or third-party system.​

Discover our latest document reader​ portfolio for banks and retail, hotels and casinos in addition to border control.

You can also leverage biometric identification​​ with our face recognition solutions in addition to document verification.

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 Documents & Webinar

 Case Studies

  • Case study:  Telefónica Deutschland

    Telefónica Deutschland selects Gemalto ID verification service

    Telefónica Deutschland’s prepaid customers will enjoy faster proof of identity checks in store and online, thanks to Gemalto’s Multi-Channel ID Verification Service.

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  • Gemalto’s Identity Verification service helps slash fraud at Orange

    Gemalto’s Identity Verification service helps slash fraud at Orange

    6 key benefits of identity verification service for Orange and why they chose Gemalto

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  • Fight fraud and serve legitimate clients

    ID Verification

    Norway's national post and logistics service grows business and strengthen fraud protection with Gemalto’s ID Verification

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  • Norway Document Verification

    Posten Norge to strengthen fraud protection for Norway

    In September 2016, Posten Norge, Norway's national post and logistics service, selected Gemalto's ID Verification solution. It will enable customer credentials such as identity cards and passports to be checked by branch staff. The new solution is to be deployed in 1100 branches at first, with the potential ultimately to cover Posten Norge's entire, 1400-strong national network.​

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  • California driver's licenses​

    In January 2015, undocumented immigrants h​ad their first opportunity to obtain California driver's licenses​ thanks to the passage of Assembly Bill 60 (AB60) by the state legislature on September 12, 2013. The bill allows undocumented immigrants to legally drive in the State upon successfully completing all required testing. The bill is a major step in improving road safety in California by ensuring that all California drivers are driving vehicles legally. Gemalto is supporting California Department of Motor Vehicle (California DMV) with its advanced Coesys ID Verification​ software solution now in use in its nearly 200 offices. DMV officials can verify the authenticity of such documents as passports, identity cards and driver licenses by simply checking the graphical data and security features against reference templates from an array of issuing countries.

    Automated identity document verification
  • European bank deploys ID verification

    High-profile European bank

    In 2012, Gemalto signed on as prime contractor with a high-profile European bank (name confidential) to deploy Coesys ID Verification at each branch location. Each station is connected to a central document verification repository that will hold more than 2,000 travel and ID documents. The central system is connected to each agent station to provide document repository updates as well as to perform management and operational reports. New customer demographic data, which are captured automatically from the document, are entered directly into the bank’s enterprise management system. The project is now up and running, with over 1,000 Coesys ID Verification workstations enabled.

    ID Verification for Banking & Payments

 Industry Analysts & Awards

  • ACT Canada

    Gemalto won the 2016 ACT Canada IVIE Award in the “Privacy by Design” category for its ID Verification solution

    ACT Canada is the internationally-recognized association driving payment evolution and digital identity. The IVIE Awards, celebrate innovation in payments and digital identity products and recognize the ingenuity of the winners and the value that implementations of emerging technologies bring to the market.

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  • GSN Award 2015

    Gemalto won the GSN 2015 Homeland Security Awards Best Identity Management Platform award for its Coesys Document Verification solution​

    Gemalto won the GSN 2015 Homeland Security Awards Best Identity Management Platform award for its Coesys Document Verification solution. Government Security News, the standard of editorial quality in the homeland security field, honored Gemalto's innovative solution for its ability to mitigate risk of identity fraud and document forgery. Gemalto's award is based on the recent implementation of the solution with California's Department of Motor Vehicle (DMV). The technology is being used in 200 DMV offices across California to verify the authenticity of such documents as passports and identity cards specifically when Californian's apply for a new driver's license.

    Gemalto Wins “Best Identity Management Platform” in GSN 2015 Homeland Security Awards