Federated Identity Services for eGov and mGov

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Government Digital Identity Services : User-friendly eGov services even more inclusive​​​​​​​​​Coesys eGov 2.0


eGovernment servicesNow secure, transparent eGovernment services can be at anyone's fingertips. Recognizing that not everyone has the same level of technology proficiency, Gemalto has taken a citizen-centric approach to smart card-based an mobile web service delivery with the release of Gemalto's Government Digital Identity Services.

The software infrastruture is a multi-authentication solution that will help you to:

  • Improve reach of online services and increases transactions in both the public and private sectors
  • Reinforce online security and protects privacy
  • Deliver fast and simple online authentication 
  • Slash administration costs.​​

Federation, Authentication and Signature​

 In a nutshell, the Gemalto services bring:

  1. Federation services - SSO 
  2. Digital security : strong authentication and digital signature - certificate- and public-key-based 
  3. Easy integration in any national identity scheme (CA, SPs, attributes providers etc), based on standards.

​​​Federated identity services

Gemalto Federation Services and Single-Sign-On (or SSO as it is sometimes abbreviated to) is a system where the user is authenticated once, then granted access to multiple resources without entering their authentication credentials again. 

Federated identity is particularly popular with consumers. 

No wonder, as a vast majority of users do not want to remember multiple login credentials and prefer the convenience ​of having their credentials automatically transferred to requesting service providers.

What's the story here for service providers? 

Federated login technologies, such as SAML and OpenIDConnect, have gained in popularity as they enable easy integration of service providers. 

Federated identity schemes are also easier to manage. 

The Gemalto services, as an integrated authentication platform, provide the necessary tools for service providers who need to know the user's identity (not necessarily the real id; a pseudonym is sufficient to link the user to the account named user principal), or know some information for authorization: the group the user is in, billing information, and other user's ​attributes. ​

They provide service providers with capabilities such as: 

  • selection of authentication method [each service provider needs a different level of security – the level is set by internal policy - can affect user experience (e.g. some methods need more time)] 
  • definition of the level of assurance [some credentials are more reliable than others (National ID, user PKI card) - strength of authentication should be managed on the credentials level, not the method level.​

​​​eGovernment services

Multi-factor authentication

Gemalto Strong Authentication services or ​Multi Factor Authentication (MFA) imply the use of two or more distinct and separate authentication credentials. 

They provide a unique set of strong authentication solutions based on smart cards, OTP (One Time Passwords), fingerprints etc. 
In order to provide the highest level of assurance needed in a governmental ecosystem, the solution has been designed to offer different public key infrastructure (PKI) based methods using Mobile PKI or eIDPKI. 
  • Based on public key infrastructure / certificate with public key signed by certification authority 
  • Signature of random data by the private key – proof that user possesses the private key 
  • Strength can depend on protection of the private key – crypto token  (smart card, usb token, hardware secure module )​

​​Adaptable trust level of assurance 

Based on risk management, our Digital Identity services enable an adaptative and step up level of assurance from Level of Assurance (LOA) 1 to LOA 4, providing a very flexible approach for service providers looking for a flexible digital security scheme.

Depending on the service concerned, the risk and sensitivity of the data will vary: accessing general information does not require strong authentication, but accessing personal medical personal data, signing an online contract or registering a birth requires the highest LOA.​

​​​Ease of use for each and every citizen​

Citizen's uptake is certainly the most challenging aspect of a national eGovernment scheme but the digital dividendsthe benefits from using these secure digitization technologies, are being translated into growth, jobs and services in the most succesful countries. 

​The Gemalto services radically simplify the end-user interface to provide enhanced ease of use. 

To make access to eGovernment services even more inclusive, the solution's portal-based universal browser access now offers compatibility with Apple Safari and Google Chrome in addition to Microsoft Internet Explorer and Mozilla Firefox. Engineered to deliver the highest possible level of online security, the latest release now enables digital signatures for both PDF documents and online forms.

There's more.

In addition to plug-and-play connectivity from computer, the Gemalto services feature easy deployment that belies its highly sophisticated architecture and functionalities.​​




  • National identity schemes

    National identity schemes

    The aim of this white paper is to give all public stakeholders and partners the understanding, insight and tools that will enable them to contribute to greater success in the modernization of public services and, more broadly, of society, by including digital identity as a defining feature in a digital space of trust, with good levels of security, interoperability and data protection.

    National identity schemes
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    e-Gov 2.0 – Towards a sustainable society [PDF - 2.3b]
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Coesys eGov 2.0 V3

​User-friendly eGovernment services even more inclusive.


  • Why is eGovernment so important? 

    The move to the digital economy and beyond, to a more sustainable world, will further accelerate the transition to paperless processes, with rewards to reap including improved service, reduced cost and more streamlined processes.


  • Significant administrative savings

    Form processing expenditures can be driven down dramatically when paperless processes are introduced. The Tax Administration of Finland managed to reduce its cost per transaction from €10-50 to 20-50 cents. In France, electronic medical claim processing costs €0.27 compared to €1.74 for paper-based methods.