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Gemalto assures smart Healthcare in Azerbaijan



Smart Healthcare in AzerbaijanGemalto, along with local partner Bestcomp, have been selected to provide a digital security solution for the national eHealthcare program in Azerbaijan. Bestcomp, a leading Azerbaijani IT company, will act as integrator for the project, while Gemalto will deliver 3m microprocessor cards and eGovernment middleware. The pilot phase began in February 2008, and progressive rollout is taking place over the next two years.

This is the first large-scale eGovernment project in Azerbaijan led by the Health Ministry, which will provide social security benefits to all. For Azerbaijani citizens, the healthcare smart card substantially simplifies the submission of claims to the country’s social security services by digitizing forms. It also offers a high degree of identification and transaction security and speeds up reimbursements. The cards are considered as the basis for the wider implementation of social support throughout the country.

The Electronic Health Card System (EHCS) provides an efficient platform to manage the population’s healthcare through workflow automation and streamlining. At the heart of the solution is a smart card system that stores, processes and transmits data on patient medical history, administrative records, diagnoses, treatment, prescriptions and vaccinations. 

EHCS forms part of the “Electronic Azerbaijan” government plan for developing communication and information technologies. Rollout of EHCS marks the country’s first large-scale eGovernment project.

Newborns first

Adoption begins with the youngest Azerbaijanis.

Because migrating adult healthcare records is far more complex, a decision was made to start EHCS implementation with newborns and select adult populations, including disabled persons and sufferers of chronic disease. 

Primary registration of newborns is carried out by maternity and pediatric wards, which send data to the children’s polyclinic where the infant is to be registered. If delivery occurs outside the maternity ward, EHCS registration is carried out by the children’s polyclinic. Cards are then personalized and delivered to the infant’s legal guardian. 

Although cards will not be issued to them at this stage, the records of children already on file have been migrated to EHCS as well. This will enable pediatricians and other physicians to access their medical history with the same ease. To ensure data synchronization, parents are required to present their child’s EHCS card at each appointment. ​

Patient Medical Records​

The solution connects 338 children’s medical facilities to a centralized database through a local network, enabling rapid data transmission and automated processing of patient medical records. 

EHCS records can be read and updated by polyclinics, hospitals and laboratories. 

In the near future, the EHCS network will be expanded to include pharmacies and ambulances. Broader implementation of social assistance will also be made possible, with EHCS cards serving as proof of entitlement for eligible citizens to receive subsidized prescriptions and care. 

A strict security protocol and regular backups ensure full protection of data. Only individuals authorized by medical facility management may access the system to view or update card information. Updates are registered automatically in the security log, with regular backups to hard drives and tapes. 

​To better inform and guide citizens, a redesigned version of the country’s eHealthcare portal​ was launched simultaneously with the EHCS card. Originally launched in 2008, the updated site now enables EHCS cardholders to register for services and familiarize themselves with administrative procedures remotely, before actually scheduling a consultation.​

Read the press release