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​The new Italian national eID card goes live (2020 update)

​​​The new Italian eID card (Carta d'identità elettronica italiana) started to roll out throughout Italy in 2016. 

Rome, Milan, Naples, and Turin were the first cities to launch the project in July 2016. 

As of 14 January 2020, 7,911 municipalities out of 7,982 are able to issue the new Italian national eID card.

13,6m new ID cards have been delivered so far and 6.5m have been distributed in 2018 alone.

You can check if your city is delivering​ the new card with this online service from the Ministry of Interior.

The main challenge is to get an appointment at the registry office and a new app named "Agenda CIE" launched in April 2019 should reduce waiting times. The app allows you to manage the preliminary stages of the request via smartphone. According to La​ Stampa, the card can be obtained in 5 to 6 days after the appointment is done.

Italy is one of the 70+ countries to invest in a national eID card as revealed in our May dossier National IDs: facts and trends.

The new eID card comes to Naples - Nuova carta d'identità, Napoli è prima in Italia

Gemalto is proud to bring its contribution and provides its digital security technologies to the Italian eID initiative.

What is the new national ID card? How much does it cost?

The 2016 Electronic Identity Card is both a personal identification document that certifies the identity of the holder and a means of authentication for online e-Government services. It aims to streamline and speed up communication between the state and citizens.

The 2016 Carta d'identità elettronica (CIE 3.0), the new Italian eID card, has the format of a credit card and is replacing the old paper-based ID document and former eID card (CIE) issued as of 2001. It is available to all Italian citizens.

The Italian Ministry of Economy and Finance set the cost by decree at 16.79 Euros, VAT included. Some administrative costs are added by municipalities. The average cost for citizens is ​23 Euros.


In Italy, it is not compulsory to carry the card itself. But the card is very useful to prove who you are in public offices for example.

What data does the national ID contain?

Today, the contactless electronic identity card is a polycarbonate document including:


  • full name, 
  • date, and place of birth, 
  • fiscal number, 
  • residence and citizenship, 
  • code of the city of issuance,
  •  issuance and expiration dates, 
  • authentication certificate, 
  • fingerprints and a digital version of the photo.


That's not all.

 As an option, the Italian citizen can give his/her consent to organ donation.

New ID card in Italy

The Minister of Interior dedicated web site ( www.cartaidentita.interno.gov.it ) gives useful information on how to apply for the new national ID card, how to book an appointment with the municipal offices and indicates the delivery address at home or at the Town Hall. The card is delivered within 6 working days.

But what are the goals of the new Italian ELECTRONIC id card?​

Boosting efficiency and economic development for Italy

In addition to greater document security to better protect against identity fraud, and an easier travel experience in Europe (do you see the ICAO logo on top left corner of the card?), the card can be used with a PIN code to authenticate and access on-line services leveraging the national identity framework SPID (see below).


Italy as more than 70 countries, is making the leap to digital identity and is engaged in a national eID scheme.

Italy believes that e-ID can become a real catalyst for the success of its e-Government strategy and can be an efficient tool for the exercising and protection of citizens' rights with added value for citizens, government authorities and businesses.

The authorities are seeking to boost efficiency, economic development, and inclusion with the ultimate aim of better serving their citizens in a reliable, secure and transparent way.

Our dossier "Reaping more digital dividends: eGov services and eID schemes" is revealing the power of such a scheme.

The electronic identity card project is now activated in almost all municipalities of Italy.

But what's the starting point?

Transforming Italy with a new framework of trust

Let's start with the political decision: the decree of the President of the Council of Ministers.

On December 9, 2014, Italy published the goals, the organization and the roadmap of its national eID system.

It is part of two major national plans to reach the objectives of the European digital agenda: the "ultra-fast broadband" plan and the "digital growth" plan. 

With the "ultra-fast broadband" plan the objective is to cover, within 2020, 85% of the population with very high-speed connectivity; setting the basis for dematerialization and new e-services.​ 

The "digital growth" plan aims to boost the usage of technology and the intensive and secure use of digital exchanges to stimulate economic growth and social cohesion. 

The objective of the digital growth plan is to strengthen the framework of trust in digital exchanges.

Digital identity for Italy 

It is illustrated in 2 projects: 

  • ​the "digital security" project aims to increase the security level of information and digital communication. With this initiative, privacy, integrity, and continuity of services can be assured using digital and online services. 

  • ​​the SPID project (sistema pubblico per la gestione dell'identità digitale di cittadini e imprese) aims to create a new public system for digital identity management. 

It is providing access to offer e-government services to citizens and companies alike.

The goal is to have the system used by ten million users in 2017 (70% of the population within 2020). The publication marks a milestone in Italy's digital agenda. 

SPID also includes an ambitious plan to digitalize health, school and justice and a scheme for electronic payments and electronic invoicing for transactions with the public administration. 

digital identity in italy 

The digital identity scheme in Italy

More about National Identity schemes ​in our white paper: Challenges, description, examples January 2016​

Who's the driver for the​ Italian digital identity scheme?

The Digital Agency for Italy (AgID - Agenzia per l'Italia Digitale) is driving the digital transformation of the Italian Government. It involves projects in both infrastructures and platforms, in particular with the objective – and challenge – to boost the usage of the Italian digital Identity Card. Italy's plans are in line with the eIDAS regulation as interoperability is a key success factor of Italy's digital transformation. 



Over 5,5 million digital identities in 2020

In January 2017, SPID announced that over 1 million Italians are using the new Identità Digitale, digital identity, distributed by central and local authorities.

In December 2017, over 2 million digital identities​ have been created. On 18 December, Aruba, one of the SPID providers, launched an offer to Italian companies: SPID for free until 31 May 2018. 

In May 2019 over 4 million digital identities have been created, a robust increase compared to 3.4m in January. Poste is the largest supplier and has activated more than 80 percent of the digital identities.

In January 2020, there are over 5,5m digital identities. According to the Italian newspaper Corriere Della Serra, Italy ranks 24 in the European Union for the digitalization of the country. The pace of the digital revolution of the state is too slow.

The digital transformation progresses can be visualized on this dashboard.

In the future, SPID can be used to access the digital services of all member states of the European Union.  

The use has been boosted by two popular initiatives:

  1. Those turning 18 in 2016 get a  €500 bonus to spend on cinema, museums, concerts, cultural events, books. This measure is known as "Bonus Cultura".
  2. The same amount is granted to teachers for educational resources such as books, courses, and tickets to museums and theaters.

In January 2018, the Ministry of Education also implemented SPID, to be used for the online registration of primary and secondary school children.

The "Bonus Cultura" is maintained in 2020 for all boys and girls turning 18 this year. The amount is set to €300 according to the budget voted.

Visit 18app, the dedicated site.

How can we help you get the most of your digital identity project?

At Gemalto, we promote the emergence of a free and more sustainable society by making it more secure.

We have built a structured approach and mode of contribution to government programs, sharing international experience, industrial know-how and working as a partner to public authorities in numerous countries.

This approach addresses three main areas:

  • Securing the identity of citizens
  • Protecting their privacy, personal data, and digital rights
  • Promoting an optimal framework of trust for digital exchanges in order to create the conditions for reliable deployment of online services.

In the same spirit, we collaborate with our customers to analyze and promote best practices in these areas across the planet.

More on digital ID facts and trends.

Please contact us if you have any questions.​