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Emirates NBD trusts Gemalto for Mobile Banking security in the Middle East

- Customer smartphones transformed into strong and swift authentication devices
- New ‘Smart Pass’ service means customers no longer have to wait for OTPs (One Time Passwords) to be sent via SMS

​Dubai, 29 October 2017- Gemalto (Euronext NL0000400653 GTO), the world leader in digital security, has supplied Emirates NBD, a leading Middle East banking group, with Gemalto Mobile Suite that offers robust security and an enhanced end user experience across all its digital channels. Highlights of the Gemalto platform include the 'Smart Pass' service, which speeds the authentication of digital banking transactions by eliminating the need for customers to wait for a OTP (One Time Password) via SMS. 

Digital transactions authenticated instantly and easily 

Emirates NBD customers in the United Arab Emirates who choose to use Smart Pass simply activate the service from their mobile phone and then receive a unique four-digit PIN. When making a transaction, a Smart Pass notification is sent immediately to their mobile and customers confirm the transaction by entering the PIN. As a result, there is no need to wait for an OTP and benefit from higher security than SMS technology delivering the code. 

The latest addition to an innovative digital banking portfolio 

Gemalto's Mobile Suite further enhances and protects Emirates NBD's online and mobile channels, which now enable customers to perform over 100 different transactions. Other novel solutions include the ability to deposit a check electronically, simply by sending a digital photograph of it via the bank's mobile app. 

"Emirates NBD's continuous investment in cutting-edge security solutions reflects our commitment to customers to feel completely secure when they bank with us. The implementation of our 'Smart Pass' solution leveraging Gemalto's Mobile suite helps us offer a new level of digital banking security for our customers, a crucial step forward in our digital transformation plan," said Abdulla Qassem, Group Chief Operating Officer at Emirates NBD. "This highly flexible, scalable solution reinforces our reputation as a trusted, secure, innovative and customer-focused bank in the region offering customers the ability to securely authorize transactions online and via their mobiles without having to depend on a SMS." 

"Taking full advantage of Gemalto's global experience, the Emirates NBD strategy is reimagining the end-to-end banking process," said Marwan ElNakat, Digital Banking Director for CISMEA region at Gemalto. "Linking perfectly with wider initiatives such as the UAE's 'Smart City' program, the commitment to world-class digital banking further supports Emirates NBD's role as a regional ambassador for economic and social progress."  

About Gemalto

Gemalto (Euronext NL0000400653 GTO) is the global leader in digital security, with 2016 annual revenues of €3.1 billion and customers in over 180 countries. We bring trust to an increasingly connected world.

From secure software to biometrics and encryption, our technologies and services enable businesses and governments to authenticate identities and protect data so they stay safe and enable services in personal devices, connected objects, the cloud and in between.

Gemalto’s solutions are at the heart of modern life, from payment to enterprise security and the internet of things. We authenticate people, transactions and objects, encrypt data and create value for software – enabling our clients to deliver secure digital services for billions of individuals and things.

Our 15,000+ employees operate out of 112 offices, 43 personalization and data centers, and 30 research and software development centers located in 48 countries.

For more information visit www.gemalto.com, or follow @gemalto on Twitter.

​​​​Gemalto media contacts:

Philippe Benitez
Americas
+1 512 257 3869​
philippe.benitez@gemalto.com​​​

​​Kristel Teyras
​Europe Middle East & Africa
+33 1 55 01 57 89
kristel.teyras@gemalto.com

Shintaro Suzuki
Asia Pacific
+65 6317 8266​
shintaro.suzuki@gemalto.com



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