Product Support site
For Product support, please connect to
What has changed
On top of offering the usual driver download and knowledge base pages, the new website allows customers with a support contract to log in, open cases, return products, download new versions, etc.
The Support Portal gathers a much wider variety of products which have been sorted by business line (Authentication, Digital banking, Encryption, Hardware Security Modules, High Speed Encryption and Software Monetization).
The most visited pages on the Support Website and product catalog are accessible below. For support of products not listed here, please search directly on https://supportportal.gemalto.com
. For smart card and mult-factor authentication products, please look on our dedicated SafeNet web site
Popular product shortcuts